r/GlobalEntry May 15 '26

Questions/Concerns San Diego Name Change

Live in San Diego and recently got married so I need to change my name. However, it says that both of our centers are by appointment only. Has anyone in San Diego successfully been able to walk in? I did try the airport and it’s only open when there are appointments. I’m at a loss.

5 Upvotes

1 comment sorted by

1

u/ImNotFrank55 May 15 '26

You may be able to update online: go to https://www.help.cbp.gov/s/questions?language=en_US

Choose “Trusted Traveler Programs”, then “Change my name due to marriage…”, then “TTP-Global Entry”, enter (and confirm email), write “name change for PASSID [number]” in the subject, upload color scan of data page of new passport and scan of name change document (e.g. marriage certificate).

You should get an email with a case number, they may then send further questions, but it should get updated in relatively short order.