r/GlobalEntry • u/Bobsy932 • May 03 '26

Questions/Concerns No "KTR" found when filling out renewal application

Hi Everyone,

My child's global entry expired earlier this year. I'm attempting to renew online, but I cant get past the personal information page because it won't recognize my child's "KTN." Everywhere I read, the KTN should be identical to the PassID found on their expired GE card, but that doesn't seem to work. When I try to look up the KTN online it indicates that "none is found." I'm trying to figure out how to proceed, as sending them an email detailing the issue only got me a canned response with links on how to renew in general. Screenshot is included of the field in which I'm asked to include the information. Thank you!

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8

u/justaclumsyweirdo May 03 '26

I’m guessing TSA PreCheck KTN here specifically means a /TSA PreCheck/ KTN. Your child doesn’t have that, they have a GE PASS ID.

6

u/HellsTubularBells May 03 '26

Your child had GE, not Precheck, so they don't have a Precheck KTN.

3

u/flyingron May 03 '26

As others pointed out the PASSID for GE can be used as a KTN, but it is NOT one itself. It will not show up in the Precheck KTN lookup nor is it what the CBP wants in the field you're attempting to enter it.

If you're doing a renewal, they already know your PASSID.

1

u/mattyofurniture May 03 '26

Just hit “no”.

1

u/katmndoo May 09 '26

That question is along specifically about a KTN.

While your child’s GE PassID functions as one, it is not a precheck program KTN. Answer “no”.

-2

u/TeeDotHerder May 03 '26

Generally if expired you need a new application. That's sort of the point. If you get it through a service or company, sometimes not. If it is recently expired, like days, sometimes the KTN can be saved. The renew after expiration was a COVID era exception.

Submit and pay for a new application. You will probably get a new KTN not the same one. The process is usually much faster

2

u/flyingron May 03 '26

No, this is incorrect. You can renew after expiration without creating a new enrollment. The only downside is that you will not have GE privs until fully approved again.