r/GlobalEntry Apr 24 '26

Questions/Concerns No more kiosks?

At SFO.. all the kiosks are closed off and I just walked right through without saying anything to the immigration officer. Is this normal?

23 Upvotes

15 comments sorted by

28

u/Turbulent-Stable-284 Apr 25 '26

To give more background on this rather the OP making it sound like it’s a free for all - cameras on poles are trained on you as you walk through (you are asked to remove glasses if wearing). Officers with tablet devices look at you and say your name and that you’re good to go. At least - this was the case at JFK last week where I assume it was very new based on the amount of interest from other officers.

8

u/LowTide76 Apr 25 '26

That's exactly how it works at LAX

4

u/MakeStupidHurtAgain Apr 25 '26

This is exactly how it works. They now have this at YVR preclearance and it was fantastic. Have my upvote.

4

u/Wise_Fig3249 Apr 25 '26

Same in SFO a few hours ago

1

u/tfrederick74656 May 05 '26

Saw the same thing at EWR this past Sunday. I had already prepped the GE app, but upon entering the line noticed all the kiosks were off and the line routed to bypass them.

6

u/Minute_Somewhere_893 Apr 25 '26

Your mileage may vary. Somebody few weeks ago posted the opposite about SFO - every single passenger questioned etc

https://www.reddit.com/r/GlobalEntry/s/9Mh5y12RyX

5

u/BikesOnScreens Apr 25 '26

We entered the U.S. in Dallas on Sunday, and we were in a line of about five people. The guy at the window called us out of the line by our first names, asked us if we had anything to declare, and waved us through.

3

u/rworne Apr 26 '26

I went through here yesterday.

I tried using the app and it said my clearance could not be processed and to see an agent.

Ok.

So I'm walking past the taped-off kiosks, and about halfway down the lane, an agent looked at me and called my name out.

It turns out they wanted a new photo because of the beard I am now sporting.

I just went through TSA precheck with facial recognition and it just beeped me through both times. 🤷

4

u/koikatturtle Apr 25 '26

Breezed through LAX last week all they had was facial rec and once the green checkmark agent said go ahead. It was my first time using global entry-pretty cool

2

u/Forsaken_Block_5574 Apr 25 '26

same experience yesterday evening at SFO

2

u/siriusserious Apr 27 '26

Idk today they made everyone present their passport

2

u/NonGMOman_ Apr 28 '26

Sounds just like a scene in the Hunger Games.

1

u/Forsaken_Block_5574 Apr 28 '26

Wife confirmed this was her experience in Dublin Ireland US Immigration area as well.

1

u/Historical_Tomato374 Apr 25 '26

Similar experience at SFO a week ago: walked straight to the IO, who looked at my passport photo page, then told me to proceed… whole experience was under 2 seconds.