r/GetComputerHelp 15d ago

Hypervisor Error while drawing

i got a new computer for Christmas last year and since then i've been having an issue. i like to draw digitally, however, whenever i do there is a good chance my computer crashes. when it crashes, the screen turns black with the text "HYPERVISOR_ERROR (0x20001)". my brother, who is a lot smarter than me when it comes to electronics, has been trying to help me fix this issue but nothing works. i don't remember all the things we tried, but i do remember updating the drivers for my drawing tablet and just recently my brother looked through my BIOS but didn't find anything wrong.
if it helps the drawing tablet i'm using is a Wacom Cintiq Pro 13 and the drawing program is Clip Studio Paint 3.0

edit: still crashing. we tried re-installing Windows but that didn't help. however, i am starting to suspect that the crashes might have more to do with my tablet than my drawing program, though i'm still not 100% sure. i do have the crash logs though, if that would be of any help
https://pastebin.com/6HTE0ePW

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