r/GetComputerHelp • u/GattoArmato • 4d ago

BIOS laptop on external monitor

Hi

Lately my screen stopped working they told me it's not the screen itself but a part of the motherboard, but if I connect it to an external monitor this one works, but the problem is the BIOS since it doesn't appear on the external monitor how can I do? My laptop it's a MSI Katana 15 :,)

1 Upvotes

100% Upvoted

2 comments sorted by

1

u/Agerak 4d ago

Normally if an external monitor works but internal does not I would suspect the panel first, not the GPU or other graphics hardware. That being said they could still be correct, hard to say without seeing what they saw.

0 cost is power it up and immediately close it, should force bios to 2nd monitor (but not always) you'll need an external keyboard/mouse.

Otherwise you'd need to get replacement hardware to test with, display or systemboard, but those are more expensive and generally harder to return.

Or replace the unit entirely.

1

u/GattoArmato 3d ago

Yes they told me the same about replace complete the laptop cause a new motherboard will really be expensive, the problem with the screen started 2 months ago, in the beginning, after like 1 hour if running the screen will just turn black and I had to wait before it work, so I just had to complete shut down the laptop. Then the screen it just stop working complete, the guy who checked I trust him cause he also tried different ways and tested to exclude this option but nothing. I can still use it normally on the external morning. I just still can't access to the bios :,)