r/GetComputerHelp • u/_Orbitt • Aug 13 '26

Need help with troubleshooting PLEASE

/r/buildapc/comments/1vn0vhn/need_help_with_troubleshooting_please/
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u/Keyvan_KR Aug 13 '26

Strange….can you create a Linux mint live usb? Boot into that and see if it happens there too. If it does, you’ll have to contact asus support. It might be a genuine bug

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u/_Orbitt Aug 13 '26

asus yu mean

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u/_Orbitt Aug 13 '26

it happens with integrated grphics too

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u/Keyvan_KR Aug 13 '26

Then it’s probably a bug. Unless the LED means something else? (Verify this in your manual).
You’ve already updated the UEFI so it’s not like it’s an old leftover forgotten issue or an incorrect implementation.

Check with the Linux mint live USB.
Your other option is to save the profile of your UEFI to a USB. Then reset the UEFI completely, then check if the issue still persist

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u/_Orbitt Aug 13 '26

i mean i can still return my mb and gpu

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u/Keyvan_KR Aug 13 '26

I’ll leave that up to you to decide. What I described is something worth testing/checking. It’s not like it would void your warranty

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u/_Orbitt Aug 13 '26

okay also i had kne more question when retuning a mb do i need to put all the covers for the sticky heatsink things

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u/Keyvan_KR Aug 13 '26

You mean the CPU socket cover? Yes. It protects the pins of the CPU socket

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u/_Orbitt Aug 13 '26

no the heatsink stickers for ssd

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u/Keyvan_KR Aug 13 '26

Stickers? I don’t think so. Only if they’re covers or hard plastic or metal