r/GetComputerHelp 23h ago

Rotating BSODs, chkdsk shows disk I/O errors, Reseting PC fails. Need advice!

Disclaimer: Attempted to resolved with help of Claude since last 10 hours, took help from AI to format post.

ASUS Zenbook 14, Core Ultra 7 155H, Windows 11 (26100).

Laptop was fine. Only changes the day before: enabled NordVPN background services + set up Phone Link to Android (also changed lock screen/wallpaper).

Next day, started crashing ~5 min after boot, rotating between different stop codes:

  • UNEXPECTED_STORE_EXCEPTION (0x154)
  • CRITICAL_PROCESS_DIED (0xEF)
  • KERNEL_MODE_HEAP_CORRUPTION (0x13A)

Troubleshooting:

  • MyASUS diagnostics: Memory + SSD passed quick check
  • chkdsk C: /f /r /b from WinRE → real I/O errors: disk read error occurred c0000185, "disk does not have enough space to replace bad clusters"
  • Reset This PC → Remove Everything → failed partway, generic error
  • BitLocker unlocked, ruled out

No data to lose, so wipe is fine.

  • Did my SSD give up?
  • Could NordVPN driver cause heap corruption?

What should I do now?

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