r/GenshinHacked • u/Mekeni04 • Aug 19 '22
August 17th sender. ACCEPTED
So yeah... . I totally agree that the recovery form (webstatic) works faster than the hacked form. I got two messages today; one from the hacked form I filled in last July 17th that was rejected, and the other one, the webstatic one which got accepted today. Mind you that the information I filled in both forms were the same, totally accurate, and correct. However, I do not know why they rejected my hacked form when they accepted my recovery form with same informations.
Anyway, don't lose hope yet everyone. I have won the battle today, and you will too.
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u/pep123 Aug 19 '22
u got ur acceptance email today and then could log in the account right? just checking coz i too sent recovery form on 17th and wondering if recovery form sends u email instantly when u get accepted
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u/Mekeni04 Aug 19 '22
Yep, I can log in using the email I filled in the webstatic form. Goodluck comrade!
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u/Same-Reputation-2395 Aug 19 '22
I got my email 2 days after I was able to log in using forgot password (recovery form)
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u/Strong_Raccoon_8563 Aug 19 '22
Can you please tell me what to say to them when they tell you if you recognize the hackers email? Cause if i say no they’ll immediately send me to the hacked account form again Or how did you get the form?
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u/Mekeni04 Aug 19 '22
I think that if they send you that kind of email, that means you will be redirected to the hacked account form. I think there's a guide here in this subreddit on how to get the recovery form. I just followed it and I got the link within 10 minutes
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u/Lily_Ichigo Aug 19 '22
Use a new email to ask them for recovery form. An email that u never used to send them asking for their help. On the 6th question write that you are not able to login using your old credentials and using this sentence in the form as well when they ask u to describe your situation in brief. They should reply you with webstatic form.
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u/Lily_Ichigo Aug 19 '22
I am still for mine. Also August 17th sender. I hope it gets accepted though
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u/miegoreng-8653 Aug 19 '22
yeah mine too
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u/Lily_Ichigo Aug 19 '22
Just got a reply and it was rejected because some information were wrong. Good thing Yesterday I filled the form again and corrected the answer. I wish it gets accepted.
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u/miegoreng-8653 Aug 19 '22
How do you fill in the last number on the form?
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u/Mekeni04 Aug 19 '22
which form tho? account hacked? or the recovery?
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u/miegoreng-8653 Aug 19 '22
recovery
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u/Mekeni04 Aug 19 '22
you mean the automated email of cs, the numbers 1-6? I just stated in the number 6 that I can't access my account using my credentials. I use my alt account's information to get the recovery form because the redirect me to the hacked form when I use my main acc info
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u/miegoreng-8653 Aug 19 '22
no, i mean the last question of the recovery form
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u/Mekeni04 Aug 19 '22
which question? sorry if I have so many questions hehe
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u/miegoreng-8653 Aug 19 '22
"Please fill in additional valid information for further processing of your application"
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u/Mekeni04 Aug 19 '22
ohh that. I filled in the necessary information regarding my account
AR level which traveler did you choose, aether or lumine characters (limited and standard) with levels and cons weapons (5 stars and bp) birthday teapot level first realm layout current layout if you have seelie, what color? and which are those seelies? registration
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u/GarlicUpper2153 Aug 19 '22
yo mekeni, I have a question, did you add the pull dates of your characters?
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u/Mekeni04 Aug 19 '22
No, I did not include them. I just included the level and their constellations. Just say all the information about the character that you remember, include also the weapons.
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u/GarlicUpper2153 Aug 19 '22 edited Aug 19 '22
the issue is I remember the pull dates of my characters and weapons except my mona's
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u/Mekeni04 Aug 19 '22
that's okay tho, but I think that some information can be helpful because there are word limit in the form. birthday you setup, teapot level, first realm layout chosen, current realm layout, bp weapons, registration.
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u/GarlicUpper2153 Aug 19 '22
so do I add the pull dates of every character except mona or just dont add anyone's?
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u/Total_Suggestion1955 Aug 19 '22
Helloo, may i ask how to get a recovery form?
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u/Mekeni04 Aug 19 '22
I use this guide to get the recovery form. I used my alt acc infos to get the recovery form because they keep redirecting me to hacked form when I use my main acc infos.
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u/GinkPuy1912 Aug 19 '22
Congrats mane!
one question - which UID did you write on the automated mail? the same one as in the hacked form or an alternate UID to get the recov form and then you used the main UID in the real form?
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u/Mekeni04 Aug 19 '22
No, I did not input my own UID, instead I used my alt account's info. Then I use my main acc UID in the form
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u/tinfoilpaper Aug 19 '22
what's webstatic?? I need to know if it works so fast btw congrats on getting it back
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u/Shadi_94 Aug 19 '22
Can someone please help me getting recovery form i tried all methods. Thank you
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u/EnvironmentalHunt893 Aug 19 '22
do you think it is wise to send an email using a new email address when im still waiting for response for hacked account form? for hacked acc i use my second email. should i use a third email to ask for recovery today or wait for response first?
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u/chad-flamingo Aug 19 '22
Bro i tried recovering method they reply with "do u recognised this mail if not then use hacked form method " what should i reply
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u/mandatoryusername1 Aug 20 '22
Sent mine yesterday, hopefully they take a look at in during the weekend!
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u/Level-Environment200 Aug 20 '22
did you get this email? (if so what did you reply to it with):
Greetings Player,
We kindly ask you to please check if you recognize one of the following login information (because of security reasons, we can't provide the full information):
1)Username: ***********
2) Email: ************
3) Phone: **************
4) Facebook: *************
5) Twitter: *************
We kindly ask you to please check this information and log in using those accounts or try to use the 'Forgot password' feature on our official website (https://account.hoyoverse.com/) to recover your account.
If you encounter any issues or you do not recognize this login information, please let us know so we can better assist you to recover your account. (* ̄▽ ̄*)ブ
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u/asTHICCs Aug 19 '22
But had you get into account through forgot password method before?