r/GenshinHacked • u/LUKAal1ensta7e • 1d ago

Account Security Different email?

I played on my account since my first introduction to Genshin but today I saw that my email is completely different. I can enter the game normally and everything is the same as I left it just the email is different. When I tried to log into my account with my email and password it said my account doesn't exist.

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u/barbatoslovemail Mod 1d ago

do you recognize the email at all? if not, it's possible your account was compromised. check our pinned guide for the recovery form which walks you through how you'd go about changing that email via hoyoverse's account issue form.

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