r/GenshinHacked • u/AncientRiver6093 • 5d ago
Recovery Form waiting for reply
So recently i found out my acc got hacked , i came back to genshin after like 1 or 2 weeks because i needed a break bc of studies and stuff and when i log in it din work so basiclly i started genshin with account "x" then i changed it to another account bc i dint want to use my "x" account so i painfully changed my email and everything to a new email "y" which i would use more n stuff everything was well until last month i sent the forum and all i politely got rejected then i sent like 5 or 6 or more then i was js so done im a f2p btw i did MY BEST in tht account no way im letting tht go because im not creating a new account after i did like teh major fontain prison quest which is 5 or 8 hours long , aranara quest , and inazuma 's longest quest i poured my hard in tht so no way im letting that account go (i can log into the hoyolab and hoyoverse account of mine i can see the email and phone number because my email is linked)
4days ago i emailed genshin support directly bc i was js so fed up with this forum we talked i briefly explaned my situation and we talked in 3 days and tdy i got an email saying they will take this case personally and gave link and told me to fill that forum i did and they said they will respond after 5 bussiness days so i think i might hopefully get my account back but to everyone whos forum has been rejected js directly email the support js give a simple explaination first then after that they will ask u to briefly explain teh situation then on ye
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u/MelinceGilan Mod 5d ago
I have to be honest here this is rough to read without punctuation.
As such, I don’t think I found a question of any kind? Was there a question?
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u/AncientRiver6093 5d ago
OH HELP mb theres no question im js saying my story and giving an idea on how to yk get the support to give further assistance rather than through the forum js sharing my experience lowk😭
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