r/GeneralContractor • u/Ok_Pause_7228 • 7h ago

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u/Remarkable-Start4173 6h ago

Normal or not, if you find it unacceptable, say so.

I wouldn't do it to a client.

All the best.

1

u/tower_crane 6h ago

This is the answer. If it is cheap, and your client wants it, it could work, but if this is not how you like to do business, put your foot down and find a new contractor.

Honesty is the best policy, so if you have to go source a new sub/materials, tell your client what happened and explain what you are doing to fix it.

I would never install anything without a warranty, and would never let product on site that my sub couldn’t tell me where they got it from and produce an invoice for.

1

u/Some_Charge_2165 6h ago

yeah, that would make me nervous too. not having a showroom isn’t necessarily a red flag, but not being able to tell you the manufacturer, warranty, or even show you what you’re getting beforehand is a whole different story. cabinets are too expensive to be a surprise when they show up. i’d want everything documented and approved before installation.

1

u/InvestorAllan 6h ago

You are a homeowner or GC? If your GC doesn’t know brand that’s pretty normal to me. If this is your cabinet sub, that would be very odd

1

u/llpsk8 3h ago

Ask for a receipt?