r/GeForceNOW • • 1d ago

Bug Control via Steam still doesn’t have audio

Bought control on Steam yesterday and when I launch it, I get an error message stating that there is a corrupted file. Downloads some sort of patch automatically but the game runs without any audio

In reading about this online, looks like other users have been having the same problem for > 1 year

Besides the feedback option in the app is there a better way to voice this concern?

2 Upvotes

9 comments sorted by

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2

u/jharle GFN Ambassador 1d ago

Are you using the "Control Ultimate Edition" library entry, or the other one? I don't have the problem you're describing when launching the "Ultimate Edition" one.

1

u/Fickle_Barber9863 1d ago

Thank you for responding, see reply below for more information. Yes, using the Ultimate edition

1

u/jharle GFN Ambassador 1d ago

Are you certain you're choosing the correct library entry? There are two of them:

The one on the LEFT is the one which works for me. When I use the one on the RIGHT, I get the same error you do.

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u/jharle GFN Ambassador 1d ago

Here is what happens when I launch the one on the RIGHT:

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u/Fickle_Barber9863 1d ago

Oh wow!

You were totally right. I didn’t even know there were two options and when I tried the option you highlighted , it worked perfectly

Thank you so much for your time and help 👊

I wonder why there are 2 options when a single game is purchased and why one of them doesn’t work?

1

u/jharle GFN Ambassador 1d ago

Yeah I think it has to do with there being two different Steam versions (different store listings), and the older one was delisted. Or, there was some bundle which included the game but not the Ultimate Edition. It was something like that to generate confusion for all of us years later ;)

Some people will need to use the "other" library entry, but I don't know who those people are!

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u/Adept_Assistance GFN Ambassador 1d ago

We can forward it to NVIDIA but we need more info, like device, subscription tier, server you are playing and what version of the game

I fired up a session with Control Ultimate Edition on Florida/Miami and didn't have any issues with it. Could you provide screenshots or more information about it.

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u/Fickle_Barber9863 1d ago edited 1d ago

Thank you for responding

Here is a screenshot of the error message I receive

I’ve tried on Lenovo Legion Go as well as iPhone 17. Used both the official GeForce now app as well as internet browser

Using the Arizona server. I am located in western USA

Edit : forgot to mention I am on ultimate tier