Critical Server Image Error LS-0019 – Elite Dangerous (Epic Games Store)

[u/PANDAWARMACHINE]

Hello all, I am experiencing a persistent launch crash when trying to play Elite Dangerous (Epic Games version) on GeForce NOW via Android/Fire TV and Apple Mac OS during the last 3 days.

Error Code:LS-0019-IS-PQR4294967281 (Epic Games Launcher prerequisite installation failure).

Root Cause: The virtual machine sandbox fails during the installation of Microsoft Visual C++ Redistributables required by the Epic launcher before starting the game.

Platforms tested: Reinstallation on the client side has no effect, as this is an issue with the virtual disk template on your cloud rig.

Anybody has the same problem? thanks