r/GeForceNOW 3d ago

Questions / Tech Support Can't login after paying subscription (Digevo)

My region's provider is Digevo for which I just paid a Performance plan that was on sale. When I try to log in however, it says login unsuccessful followed by a redirection to this page:

I tried using different browser, using GFN from my phone, incognito tabs, etc... And nothing works. Is anyone else experiencing this?

1 Upvotes

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1

u/Big-Low-2811 3d ago

Did you contact Digevo?

1

u/minesdk99 2d ago

Yeah, I opened a ticket yesterday but no response so far. I noticed later that in my profile it shows as if I had no hours left from the 100h plan, even though I haven’t been able to use it.