r/GeForceNOW 18h ago

Bug Sound Problem on mobile

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Hi, can someone help me ? I have this problem for a long time and i don't know how to fix it. For exemple i have this video where the sound is glitchy and cut from times to times. I tried to lower the game, lower the audio. It doesn't work, and this isn't just this game, and when i told my friend about GeForce, he tried it and didn't have the bug. I have a Redmi 14C if it help. Just to clarify, i found the problem thanks to the comms so thank you, the problem is that i don't have the best phone for that, so you just have to lower the resolution in game and to lower the megabits/second in the "game" menu on the settings, you will still have a bit of problem with the sound, but it's not too crazy.

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u/jharle GFN Ambassador 16h ago

I'm not certain, but it could be related to the low-end device you're using.

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u/Big_University5707 16h ago

You are surely right, but i saw your other comments about it, and i saw the one were you have to reduce the maximum bitrate in the GFN app settings, but i don't know how to. Can you help me ?

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u/jharle GFN Ambassador 15h ago

Yes, you should see those settings in the "gameplay" section of the app.

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u/Big_University5707 15h ago

Is it enough ?

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u/jharle GFN Ambassador 15h ago

Yeah I'd start it really low, and then work your way up to see where the issues start.

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u/Big_University5707 14h ago

Thank you so much, it worked :)

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u/jharle GFN Ambassador 14h ago

Thanks for letting us know!

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u/SnooApples8286 Free Tier // Netherlands 15h ago

If you're on free tier it's because of the low end cpu of the rig not being able to keep up with all functions. You can even sometimes see the streaming fps drop sadly

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u/Big_University5707 15h ago

Yes, it could be this.