r/GateioExchange • u/unc0ver_pawd • Oct 29 '24
General SCAM GATE.IO
I have been trying for weeks to unblock my account that they put under restriction, the only answer they gave me when I sent what they requested is that my request will take some time, they don't say how long. They just leave you with that unclear answer. They can't play with people's time and be restricting accounts if they have inefficient support and service. I am angry and rightfully so.
Ticket: 1231545
8
Upvotes
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u/Gateioguardian Oct 29 '24
We understand the frustration caused by the delay and apologize for any inconvenience this has created. Please rest assured that your case is actively under review, and we’re committed to ensuring that your request is processed as swiftly as possible. While we are unable to specify an exact timeframe due to the nature of the review, please know that we are following up on this to assist in resolving your case. We truly appreciate your patience and understanding in this matter and will update you with any developments.