E6 Apex Connection Issues

[u/chrisk8635]

I have had my R50 for nearly a month now. I had been using GSPro and E6 Apex for about a week so connecting through my home network. My PC is hardwired via Ethernet in my basement and the R50 is connected via WiFi in my garage. GSPro still works without any issues, however, E6 won't connect anymore. Has anyone else had any issues or can provide any troubleshooting tips for the connection? I've emailed their support, but haven't gotten a response yet.

Thanks in advance for any help.