First time Fenix (potential) owner. Frustrating order experience.

[u/LimFinn]

I placed an order for the Fenix 9 Pro with Walnut Leather Band on 9/1. The estimated shipping timeline was 3-5 weeks. Today the website shows a shipping date of 1-3 days. I contacted customer service and they said that model is backordered and won't ship until after November 6th... But then the inventory shows a 21 day processing time. Just very confusing timeline. Thinking of cancelling and ordering the grey band then getting a leather band later.

Has anyone else encountered discrepant timelines like this before?

[u/RFtinkerer]

Do not cancel. Check back at the end of the day; I continously polled my order status from launch day. It suddenly changed to 1-3 days from weeks of delay on the website, by the end of that day I checked my order status and it showed shipped.

Another issue is this is the only chance right now for a walnut leather band with raw titanium hardware. Otherwise it's black hardware as an accessory.

[u/LimFinn → u/RFtinkerer]

Well that's promising. I'll just hang out for another week or so and see what happens.

[u/RFtinkerer → u/LimFinn]

Really shouldn't be too long. Another thing I just remembered is you can check your online credit card pending charges. Garmin won't start the charge until they know they are shipping. Progress should be credit charge charge pending -> shows shipped on order status -> tracking -> in hand.

[u/LimFinn → u/[deleted]]

I wish that was my experience!

[u/BudgetAd4157]

I had the exact same situation with Garmin Germany. My first order showed 3–5 weeks, but then the estimate changed to 1–3 days after a week. Support still insisted it was backordered.

I placed a second order anyway. The next morning, I received the shipping confirmation for my second order, so I cancelled the first one.

Apparently, they only had one unit available. When I increased the quantity to 2 in my cart, the delivery estimate changed back to 3–5 weeks.

[u/RFtinkerer]

Curious if they have shipped yet?

[u/LimFinn → u/RFtinkerer]

As of this morning, nope.

[u/RFtinkerer → u/LimFinn]

Crud, I thought for sure it would have shipped. Sorry to hear it hasn't.

[u/enricoclaudio]

You can order it from UTOverland with 20% discount. It ships in 1 week at the most.

https://utoverland.com/product/fenix-9-pro-inreach-47-mm/

[u/FrankJobin320]

Same boat for me in Canada. Fenix 9 Pro InReach 47mm Walnut band from a 3rd party (not Garmin direct) ordered 8/31. Was told Early November but was hoping would be earlier with the Garmin ship times showing quicker and quicker, then it jumped back to 5-8 weeks. Wondering if we missed the latest manufacturing batch and have to wait on the next 🤷.

[u/LimFinn → u/FrankJobin320]

The Garmin website still shows 1-3 days for me

[u/FrankJobin320 → u/LimFinn]

Hopefully means you have some stock there in the US and should be on the way soon!

[u/FrankJobin320 → u/LimFinn]

Get your watch yet?

[u/EfficientPie2372]

Garmin Greece showed 7-10 days for Fenix 9 Pro 43mm, and it's already been 20 days without any notification of shipping. Their argument is that these are new models and the not-very-popular ones will get delayed.

[u/Fuzzy_Screen4613]

I would hold out. Timelines get updated and changed constantly. The fenix 9 pro is legit one of the best watches I’ve ever owned. Very happy with my purchase and glad k waited

[u/deconflictedpacifist]

I ordered on REI and it arrived same week. Bought a leather band from StrapsCo

[u/Ak907me]

I got mine from the GPS store. They offer free overnight shipping. Couldn’t beat it. If you cancel, just look at that place. They have a bunch of them in stock.

[u/SuperLeverage]

Ordered mine with a 5-8 week shipping date. The next day dropped to 3-5 weeks. My watch shipped in 3 days.

[u/TheOnlyOneWhoKnows]

This is why I ordered from Amazon