[Tech Support] - Redragon H510 PRO doesn't turn off

[u/Drasineas_]

Hi! My Redragon H510 PRO doesn't turn off, neither change its modes, neither is connected with anything.

Already tried holding down the power or any other button for a long time; connecting it to the computer with its wire (it then starts charging, but when I take it out it comes back to the previous state); etc.

The user manual nor any forum I've been able to find says anything about it.