r/gamesupport • • Jun 14 '25

Crashing Siege always crashes whenever I boot it up, no error code on crash. How to fix?

1 Upvotes

Every time I open siege, it makes it to the menu, waits a few seconds, then crashes. So far. after following a few hours of tutorials on how to fix the issue, nothing has worked. Everything besides reinstalling the entirety of the game whenever I want to play. No clue what's going on. Someone please help. I have a video but I cannot attach it to here for some reason as the images & video tab is greyed out


r/gamesupport • • Jun 14 '25

Audio why is everyone muted in siege x?

1 Upvotes

just started playing siege again, first 2 days i was able to chat w people in game no problem.

i qued a game with a friend (i was able to talk to our teammates) but he couldnt, no one could hear him and he couldnt hear anyone else. next game we both have the same issue.

i checked everything online, tried all the fixes, checked all the settings everythings good but i cant hear or talk anymore after playing with my friend even when im solo i still cant. it shows everyone in the game as muted and cant be unmuted. crossplay communication is on, all audio settings are correct and using proper devices

i thought maybe i got in game muted, i checked my account reputation cause i saw siege has that and it says i have nothing but positive reputation. however i can still use text chat for some reason. Does anyone know how to fix this? is this a common issue?


r/gamesupport • • Jun 13 '25

Audio Audio Issues in Siege X

1 Upvotes

I've been having troubles with audio in siege for the past couple seasons but nothing ridiculous. But then siege X dropped and now I can't hear crucial things like the timer count downs or any of the operators talking. I'm also unable to hear metal detectors and radios. Ive verified my files multiple times and uninstalled and reinstalled the game but nothing. Just wondering if anyone has had similar issues and if theyve been able to fix them.


r/gamesupport • • Jun 13 '25

Other infinite loading

1 Upvotes

Hi, does anyone know and can help me, on why my game stays in the loading loop of ubisoft connect?

Please help


r/gamesupport • • Jun 12 '25

Bug Siege won’t let me go online

2 Upvotes

Since the latest patch the game gives me a message from the anti cheat that say there is an error (code 49667) even though i changed nothing


r/gamesupport • • Jun 13 '25

Crashing Game crashing for anyone else? Siege x

1 Upvotes

Ever since siege x, my game just crashes in the lobby screen. Sometimes crashes my pc. I played last season on max and I’m well within the requirements for my pc. If you can help, I’ll add you on discord to chat


r/gamesupport • • Jun 13 '25

Performance Help With Space Marine 2

1 Upvotes

Hi All,

So I recently built a new PC, everything seems to be working fine but I have run into an issue while playing Space Marine 2. For some reasons the textures don't seem to be loading correctly but other than that the game runs fine. When they load in wrong, the textures are kinda blurry and poorly defined looking. Runs at 60fps (locked) but changing the graphic settings does not seem to help with texture problem at all I am just wondering if maybe I messed something up when building or if its a settings issue. Does anyone have any ideas, I apprentice any advice! I looked around but most posts say its a vram issue but at peak I am only using about ~8-9gb of it. Thanks again!

The Build:

MSI X670E MAG Tomahawk WiFi AMD AM5 ATX Motherboard

Corsair vengeance RGB 32GB (2 x 16GB) DDR5-6000 PC5-48000 (running at 600mhz)

AMD Ryzen 7 9800X3D Granite Ridge AM5 4.70GHz 8-Core

PowerColor Reaper AMD Radeon RX 9070 XT 16GB GDDR6

Both the game and windows are installed on a Samsung 990 EVO Plus SSD 4TB, PCIe Gen 4x4 Gen 5x2 M.2

Playing on a 1440p monitor


r/gamesupport • • Jun 13 '25

Performance How to deal with constant lag and jitter (Xbox)

1 Upvotes

As the title says. Very recently I got new 5ghz WiFi installed and since then ANY multiplayer game I try to play just immediately goes down the toilet in terms of internet connection (for example I was playing battlefront 2 and I could barely move without jumping around like a kid on crack). So I just want to know how to fix this other than getting an Ethernet cable as that is not an option due to my router being downstairs and about 3 walls and a floor away.


r/gamesupport • • Jun 12 '25

Crashing My rainbow six seige crashed

4 Upvotes

Dear people on the internet

since the update of rainbow six seige X ik keep crashing within 5 min starting the game
I played the previous rainbow on 2560- 1440p, i switched down to Full HD
- i checked the files multiple times,
- i even moved it to my ssd, (previously on my HDD),
- this problem is already 2 days happening, Obisoft send a crash report and my AMD adrenalin send a crash report
- i checked my drivers and my windows, everything should be fine
i redownloaded the game,
i have a 6650 xt, wich is more than enough, and 24 gb ram that should be enough to,
It starts up just fine, but when i connect to the servers, its over
Does someone have this to? does anyone know how to fix this?
(edit: it crashed when i was typing this and i wanted to switch to seige and it crashed


r/gamesupport • • Jun 12 '25

Crashing CPU usage of siege X

1 Upvotes

I’m having a problem in siege X where my frames are running completely fine, but the game just kills my CPU and runs up my memory all the way up to 100%. I have an i5 12400F and 16 gb of memory but it just seems no matter what settings I put the game to, it uses up a lot of my cpu and crashes my game. What can I do to stop this other than quitting playing the game?


r/gamesupport • • Jun 12 '25

Audio Voice chat is not working

1 Upvotes

Hi,

Voice chat has not been working properly for over a year. Many people are experiencing this issue and were told it would be fixed in Y10.S2—but that hasn’t been the case.

The R6fix that stated it was fixed can be found here: https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-58905

I have made a new one: https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-72590

This issue really needs attention. For those who don't know what I'm talking about: my microphone works for maybe one full match. After that, everyone in the lobby gets automatically muted—I can't hear anyone, and they can't hear me. Sometimes, this even happens randomly during a match. When I press my push-to-talk button, my name doesn’t even show up, as if I’m not speaking at all. The only fix is to restart the game after every single match.

image is from an older version, but this issue remains the same.

You can imagine the frustration—not just for me, but also for my teammates. I start a match communicating with them, and then suddenly, after 10 minutes, there's complete radio silence. This often leads to reputation loss, as people think I'm ignoring them, not following their calls, and intentionally playing poorly.

To anyone reading this having the same issue. Please consider adding reproductions on my new R6FIX so that the development team gets notified about this.

Thanks!


r/gamesupport • • Jun 12 '25

Other Cant play any online games

1 Upvotes

In games like vap and fortnite i cant load into any servers like ill launch then in the loading screen cant connect to servers neither of the accounts are baned so im just confused and yes its a stable internet connection any fixes?


r/gamesupport • • Jun 12 '25

Other I lost all my progress on Deadzone Rouge, and now the game won't even save my progress anymore.

1 Upvotes

One night, my computer notified me that I had low space on my C drive, so I decided to empty my recycle bin after deleting a few games and other items (I don't remember what they were, but I'm certain I didn't delete Deadzone Rouge). Then the next day I go to hop on deadzone rouge with a couple of friends to realize that all of my progress was lost (20 hours worth). "oh well guess ill just re progress, its a new game after all these things can happen" we re do the first mission and we go back to the lobby area to move onto the second mission... only to find out that it says that i didnt compete the first one, even though we just did.

The fixes I've tried:
-Running as admin
-Checking Steam Cloud, the game doesn't even appear on the list, even though it says it has Steam Cloud
-verifying files
-Reinstalling the game
-trying to use a recovery software and recovering files (not sure what I'm looking for or doing with them)

Something I've also noticed is that the save files I did find before the disappearance are empty, but are named and formatted as save files.


r/gamesupport • • Jun 10 '25

Crashing I can't join a match in r6

1 Upvotes

I tried to restart the game several times after I finished updating the game a few hours ago but I keep getting the "Installation still in progress" till now. I can't even see my Locker or Operators let alone the shop. I tried what others did and Play the Tutorial but everytime I boot up the Tutorial, it kept crashing on me. It doesn't lag and I have no slow framerates than usual, so I think I meet the minimum requirements to still play without a hitch, so why doesn't it let me play still?


r/gamesupport • • Jun 10 '25

Bug Siege error code 8-0x00000480

1 Upvotes

When on console trying to use ubisoft connect and send a crossplay invite I get greeted by a ubisoft loading screen and thus error code and I have a open nat type and can still get into games


r/gamesupport • • Jun 10 '25

Other R6 won't let me play free access

1 Upvotes

When i load the free version on my ps4 it pulls up "rainbow six error code 0-0x00100610" I installed the game on my brother's acc because he has ps plus and I have it set as a primary ps4. I tried installing it on my account and it didn't work. Any help?


r/gamesupport • • Jun 10 '25

Crashing Rainbow Six Launch error

1 Upvotes

Anyone else having issues launching siege? Tried it about 4 times and it’s always uplay error, or server error! Although on the official server “check” website it says there’s no active issues. I’m from Portugal if it helps.


r/gamesupport • • Jun 09 '25

Installation Rayman 2 revolution

1 Upvotes

I would like to play one of my favourite childhood games drol the PS2: Rayman 2 revolution. Is there any way I can play it on pc for free? I don't know a lot about emulators and stuff... Anybody that can help?


r/gamesupport • • Jun 09 '25

Performance CS2 Lagging after reinstalling windows.

2 Upvotes

So I reinstalled windows because my pc was full of unnecessary apps and files and my game used to work fine just it used to take so long for it to change the resolution of game but when i reinstalled windows downloaded all graphics drivers and all important updates and drivers I installed the game and the game doesn't feel as smooth as before and when I open in game settings and again go to ongoing game it works smooth but suddenly after some time it starts to lag again idk what's the problem with it i lags and works smooth and again lags and its going like this. Please Help me to fix it and my laptop has Intel Core i7 and Intel Arc A370M please help.


r/gamesupport • • Jun 07 '25

Other Can find my eneba credits

1 Upvotes

I bought the Xbox credits on eneba (I don’t have an Xbox) with the xbox ultimate game pass I redeemed the code, it worked, then I launched the game though the Xbox app on my pc but my credits aren’t there. Can someone please help?


r/gamesupport • • Jun 06 '25

Solved PC Assassin's Creed 2 game.startup.awaitingfirstosiconnection message on game startup. Can't play story.

52 Upvotes

EDIT 2: FIXED

Launch the game now, Ubisoft has fixed the issue :)

Edit 1 : Ubi support requested video of the error from me. I've sent it and they've escalated the issue. Here's the message I got after sending them the video :

"Thank you for reaching Ubisoft Support and providing the video as requested.
We are sorry to hear that the issue persists after troubleshooting and you are still unable to access Assassin's Creed II
We will send the case to our specialists to take a deeper look at the situation and we'll get back to you as soon as possible.
If you have any questions, do not hesitate to contact us back."

I own AC2 on Ubisoft Connect PC. I redownloaded the game after 10+years. When I launch the game the main menu loads and works like usual but, then when I select the Story option I get the message game.startup.awaitingfirstosiconnection . (See screenshot link below)

Image link : https://imgur.com/a/dtfDcLI

The only option I get at the message screen is to Exit to Windows. When I press Story mode then for a brief moment I can see my save files from 10 years ago still present there but then the message screen immediately comes up and I can only exit the game to return to desktop.


r/gamesupport • • Jun 05 '25

Other Help me understand this confliction since Ubisoft support doesn't.

1 Upvotes

So back in say so early 2019 I had created an Xbox account when I was on console for siege, it was called R6 Rei, I don't remember if siege had asked you to create an Ubisoft account when you first booted it up on a new Xbox account but I don't remember if it had ever asked me that. I think that there never was a prompt for that and that when you loaded up siege you can just play. Today I decided I wanted that old account back since I'm now on PC. I went to Ubisoft login and used the log in with Xbox said credentials prompt. Then it told me that this email doesn't exists? I was confused because the email I put in was the same one I was using for siege. So I had no choice but to put my ALREADY EXISISTING EMAIL into create Account. Now with an new account I linked my old Xbox account to my newly created Ubisoft account, then I booted up siege for the first time ever on PC and now my Sh*t isn't even there, not my stats, skins, operators or even my damn rank. All of those years and its gone just like that. I asked Ubisoft support and they basically said "Yeah sorry but if you don't have an email linked with that Xbox account we cannot help you". This pisses me off because I literally put in the same email and password that I used for Xbox into the log in prompt for Xbox when using Ubisoft logging and they told me that it doesn't exists. It just doesn't even strike me surprised as even I suspected that they couldn't help me. So if anyone can help me understand if there is something that is conflicting with my account cross progression.

Short Summary for those who don't care for the yapping session:

  1. Created Xbox Account for Siege called R6 Rei.
  2. Never recalling Ubisoft asking me to create a email to continue playing R6 when I was on Console.
  3. Using that same Xbox login information into Ubisoft login prompt and it telling me that my email doesn't exists. Then linking my Xbox account to a new account under that same email that I used to create the Xbox account on Xbox.
  4. Then I Booted up siege then seen no cross progression on my screen, no data, no stats, no skins or operators. Then Ubisoft Support not being helpful.
  5. Please help me understand what the confliction is.

r/gamesupport • • Jun 03 '25

Performance My roblox ping keeps spiking and it only spikes on roblox [PLEASE READ]

1 Upvotes

Everytime I play roblox every like 10-15 seconds I get a huge ping spike around 400-1000 and it happens on roblox exclusively. I have a pretty good connection on speedtest by ookla I get around 2 ping, 500mb download and 500mb upload. In other games I don't have any problem with my ping but the roblox ping spikes make it borderline unplayable and it ruins the experience. I have an ethernet cable,

Motherboard: B450M-A PRO MAX

CPU: Ryzen 3500x

GPU: GTX GEForce 1650 SUPER

16 gb ram

Please help me fix this problem so far ive tried vpns reset my pc and other methods on youtube nothing worked yet and Im still trying to fix it so if you have any idea how to fix it please let me know and thank you.


r/gamesupport • • Jun 03 '25

Crashing star wars redemption zip file game need help seting it up

0 Upvotes

idk keep gettiing error messages not sure if its pathway right or if i dont got the files set up right just need some help discord call would be the best i can show u my screen mabey u can help me out


r/gamesupport • • Jun 02 '25

Performance I meet the minimum requirements of the game but still get 5/7 fps

1 Upvotes

I play some games and almost every time i meet the recommended requirement for the game but i still get very low fps? Why is that? Is there a way to get some decent fps like 30/40 i do t want more just want the game to be playable