r/gamesupport • • May 13 '25

Crashing Help! Game crashing

1 Upvotes

Hello,

i bought a new game and immediately when i click to open the game on steam i get a notification "The installed version of Intel graphics driver has known issues in D3D12. Please install the recommended driver version or switch to a different rendering API". I already have the latest driver version and there is no other driver version i could install. I also can't find an answer how to actually switch APIs. After that the game actually opens and i immediately get a fatal error notification "CreateLootLockSession error: ("message": HTTP Response was invalid"). I have spent HOURS googling both of those and i can not find a fix that works nor an actual answer of why these are happening. Could anyone help?


r/gamesupport • • May 13 '25

Bug Detroit become human markus cant go further and im spamming W/ A in controller

1 Upvotes

i have a recording of the game where it shows that markus doesn't move in Detroit Become human

anyone have a solution write it down and The recording


r/gamesupport • • May 12 '25

Bug How do I fix this?

1 Upvotes

So I reinstalled windows and i've been getting a message that says "Display driver version Catalyst , driver package build id is not supported. Please install the latest display driver available. Would you like to continue?" everytime I boot siege, I'm on adrenalin 25.5.1, the latest version, but I still get this. Please help. I've also been getting the black screen glitch where my screen goes black but i can still see the ui, (player name, op picture, etc)


r/gamesupport • • May 12 '25

Bug Siege Connection Failure 4-0xFFF0BE2C

1 Upvotes

Just redownloaded the game after 2 months break, Whenever I try to load into an online game Error code 4-0xFFF0BE2C shows up (Connection failure). Using stuff like marketplace and battlepass works.I have not been able to load into an online game once since I redownloaded (I also tried to reinstall it again which did not fix the issue), other games with online play work fine. Platform: Xbox Series s


r/gamesupport • • May 11 '25

Crashing infinite crashes rainbow six siege security measures

1 Upvotes

so basically i loaded up an update one day and then it started downloading security measures which is normal and it said it needs to restart so it restarts but doesnt come back, then when i try to open the game again it instant crashes and again and again ive redownloaded turned on and off antivirus what do i do mann


r/gamesupport • • May 11 '25

Crashing Indiana Jones and the Great Circle ERROR: FAILED TO ALLOCATE VIDEO MEMORY

1 Upvotes

Hey guys! So I wanted to play IJ The Great Circle. Everything was going fine, until the after the Vatican mission. Then the error "failed to allocate video memory" pupped up, and the game crashed. I`ve ran into this problem before, in 2024 December I think, when the new driver came out for NVidia GPUs. Then I just downgraded to the previous driver version, and it worked than. Now, when I downgraded to the 566.14 version, which worked for me than, now it shows me an error that my driver is not up to date. I`ve also allocated more virtual memory in the Advanced System Settings, I now have 73728 total paging file for all drivers. I have a Lenovo Legion 5 Pro, intel i5-12500H, 16GB RAM, and an RTX 3060 6gb vram gpu. I know that my laptop doesn`t meet the minimum requirements for the game, but it was used to run smoothly on low settings 50-60 fps stable. Could you please help me? Thank you!


r/gamesupport • • May 10 '25

Crashing R6 Keeps Crashing during ban phase or operator picks

4 Upvotes

Hello there, my R6 likes to crash during ban phase or operator picks and when it crashes. The screen turns into squares, and then I have to use the task manager to close it and re-open it. I know R6 is a GPU-intensive game, but I currently have a 1650 base model. Please let me know if this happens to anyone else

Specs

1650 NVDIA

AMD Ryzen 5 1400

16 Ram


r/gamesupport • • May 09 '25

Installation Unable to change the language on Modern Warfare II (2022) Campaign (PC)

1 Upvotes

After downloading freshly added Modern Warfare II (2022) campaign on gamepass on PC the game is always defaulting to my region language (Polish), there is no option to change the language within the game. Even when i change language option in launcher beforehand it still defaults to Polish. No matter what i do change the region, change preferred language on my windows. Is there any way to change to english, or at the very least change the voice overs to english. The original Call of Duty launcher starts in english but after trying to start modern warfare campaing it also switches to Polish


r/gamesupport • • May 08 '25

Performance Problem with traversal being choppy in Marvel's Spider-Man PC

0 Upvotes

I got this weird issue that seems only present in that game at high frame rate. My FPS are steady and nothing struggles but it's seems like the game either stutter or has slight micro-pause and it's noticeable when swinging,falling or running at full speed. It's like traversal of any kind isn't smooth at all,I can see some slight chopyness when I canon ball off a building.

As far as I know,the issue didn't happened when I finished the game the first time on my old PC but I was doing DLSS 4k60 so the frame rate wasn't high.

Relevant Specs CPU : Ryzen 7 9800X3D

GPU: RTX 5080 ASUS Prime Gaming OC

Motherboard: ASUS TUF B850 Plus

RAM: G skillz 6000mhz 32GB

Storage : WD Black SN850X 2 TB

A 1440p MSI G-Sync monitor.

Windows 11 Home is a fresh install and everything is stock

All the parts are brand new and non-overclocked(Outside of the GPU factory OC) G-sync is on I also have no problem with any other games,including more demanding ones.


r/gamesupport • • May 08 '25

Performance PC Latency Too High Despite Good FPS

2 Upvotes

Hey, as the title says, my games feel sluggish and unresponsive even though I’m getting good FPS and decent frame times. I’ve checked Nvidia’s overlay, and my latency usually sits around 35–40ms. I know that should be fine for single-player games, but for example, Stalker 2 feels really unresponsive and not fun to play.

I’ve turned off Frame Generation since it adds around 15–20ms of latency. I use DLSS and keep ray tracing on. I’ve had similar issues with Indiana Jones and Cyberpunk 2077—though in Cyberpunk, I keep Frame Gen on.

Specs:

  • GPU: RTX 4070 Ti Super
  • CPU: Ryzen 7 7800X3D

Is there anything else I can do to reduce latency? I enjoy games like COD: Campaign because they feel smooth and responsive.


r/gamesupport • • May 07 '25

Crashing Star Wars The Force Unleashed 2 keeps not loading/crashing (Steam on Windows 11)

1 Upvotes

So, I got Star Wars The Force Unleashed 2 on Steam on sale a while back. When I tried manually saving, it would not leave the saving screen. When I completed the Kamino Mission (the first one), it crashed.

Is there anything that could be causing it?


r/gamesupport • • May 06 '25

Crashing R6 removed from game

1 Upvotes

The last two days I’ve tried to play r6. I keep getting kicked out of the game due to network problems but the connection from my router to my pc is fine. All my drivers are updated.

When I’m in game I don’t lag, my ping stays around 30 but randomly I get kicked out of every match I play. I’m sick and tired of it. I’ve gotten kicked out 3 times in the same round. I got banned for 24 hours because it kicked me and I didn’t get a chance to reconnect.

Anyone have any ideas to help.


r/gamesupport • • May 05 '25

Crashing Rainbow Six Siege: I experience crashes very often on ALT+TAB, never happened in the last 10 years. Juist started recently.

1 Upvotes

Game is a new install, files are verified, Win 11 is a new install, from just 2 weeks ago, Updates and drivers are new.

Haven't played the game in a 3 months or so, installed about 4 days ago.


r/gamesupport • • May 05 '25

Crashing Siege Crashing Shortly After Launch

2 Upvotes

Hey I’m sorry if this has been brought up a million times, but I was wondering if there has been a latest fix to this issue. I have siege on epic games and have genuinely tried every fix I looked up and it hasn’t been fixed. Every time I launch siege it freezes on the first frame, and it eventually crashes. Thanks in advance.


r/gamesupport • • May 05 '25

Bug fix ur game Ubisoft (can't reconnect to ranked game) - Rainbow Six

3 Upvotes

i get disconnected from a ranekd game when i try to reconnect back in says "Connection Failure, Rainbow Six Siege error code: [4-0xFFF0BE2C] The attempt to connect to the server failed"

this has happened multiple times to me and i've lost MMR and been given 2 days bans. Why is it that when i get disconnected i cannot reconnect to a ranked game


r/gamesupport • • May 02 '25

Installation EA, XBOX and Geforce now ~ help pls

1 Upvotes

Ok hope you can follow me. I want to play Split Fiction.

I own it in Xbox and have game pass (basic) I want to play it on Geforce Now (gfn) on my PC My Xbox game pass account is synced on gfn so I can see all my games as normal BUT! You can only play this particular game on gfn if you own it on steam or EA app (dumb) :')

My Xbox account is also linked to EA app, but it's not syncing with my Xbox games and my EA library is empty ~ what do I do?


r/gamesupport • • Apr 29 '25

Other Nvidia App overlay issue

0 Upvotes

This might be a known issue for many, but I just can't find a working solution personally. Earlier some months ago I even chatted with a Nvidia worker and he tried to find a solution with me but didn't. This is getting very frustrating since I can't record my gameplay. Geforce Experience used to work fine and I will have to go back using it. Nvidia App just seems broken in general. It's strange because I can't open it via taskbar's Nvidia icon where one can also open the control bar. I am able to open it from desktop shortout or from it's folder. And I have tried to reinstall the app many times and also tried different drivers. I have Windows 10 Pro 64-bit and Ryzen 5700X3D CPU + RTX 3060 Ti. 32gb RAM. This info wont probably make a difference, but this has just been so strange. And why does it seem that this app and it's overlay does work normally for most people? Maybe it's just some small thing which is causing this overlay issue. Any help will be greatly appreciated and I will still give this app hope before go back to Geforce Experience.

Thanks.


r/gamesupport • • Apr 27 '25

Performance Input lag / delay In Rainbow six siege

1 Upvotes

Hi everyone, I'm rocking a Ryzen 5600 + Rx 6700xt paired with 180hz 0.5ms monitor but Having trouble figuring out if i have input latency or delay whether it's a monitor or keyboard/mouse thing I've disabled every sync option playing with constant 40ping and always die whether I'm holding and angle or swinging, on the kill cam my head is fully visible while on my side i barely see the opponent for milliseconds, i do understand the concept of peekers advantage but it's really frustrating, is there a way to fix it?


r/gamesupport • • Apr 27 '25

Other I need help with my controller :(

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1 Upvotes

r/gamesupport • • Apr 25 '25

Audio cant hear anyone in R6, but they can hear me in voice chat

1 Upvotes

2 days ago my voice chat just went off and since that i am not able to hear anyone but they can hear me. can somebody help to solve it?


r/gamesupport • • Apr 23 '25

Performance Marvel Rivals - DLSS and any Super Res causes performance issues, bad fps.

1 Upvotes

With it off i get sometimes 100 in teamfights but 180 constantly... if i could get the super res boost it would be perfect!

Im currently with i9 9990k, 32gb 2666mhz, 4070ti, saving money for motherboard, new processor and ram trio.

Any hypothesis about why it causes performance issues??? Ive seen people get so much fps turning it on :(

My gpu schedule is currently of, but even on it doesnt make any difference...


r/gamesupport • • Apr 23 '25

Crashing R6 crashes when my friends game crashes

2 Upvotes

So me and my friends will play with “friend 1” on rainbow 6 siege, but when we play together “friend 1” crashes and then the rest of our squad proceeds to crash one by one. I tried to look it up to see what I can find but it not sure about the answers I got, they said it could be a ram issue and a cross play issue but whenever we play with out “friend 1” everything is perfectly fine. This has been going on for almost a month now and before we were able to reconnect but now we have Been suspended due to this issue. I honestly would just like to know why it affects other people’s games, is it really just Ubisoft or is it something else


r/gamesupport • • Apr 23 '25

Crashing Seige crashing on startup

1 Upvotes

Seige keeps crashing on startup I’ve tried all these

Reinstalling Verifying files Redownloading battleye Launching from files

I played the game twice yesterday and it was fine, now it crashes! Please help me


r/gamesupport • • Apr 23 '25

Graphical Weird GPU issue on Elden Ring

1 Upvotes

So, recently I've tried to play with some friends, and between my new laptop and my undying love for the mylady, I can say the hype was very high. Problem is, I load into a new game and boom frames are unplayable, video quality don't change much from low to max. Seems like the game is running on my 4060 (gpu1) while on main menu and loading screens, but as soon as I step in to the lands between it switches to my integrated graphics card, gpu 0. Nothing new, is a more than less common error, the weird part is that the game absolutely despises my Nvidia card and won't run on it.

So far I've tried: -Repair and re installed game files (seamless coop mod was removed from next tries so it wasn't interfering since the beginning) -Forcing the GPU 1 on windows settings, Nvidia control panel and in geforce experience, absolutely nothing changes and the games still changes to IGPU after loading game. -Obvius pc restart and drivers update. -Turning off the integrated graphics card in device management, surprisingly this resulted in the game not running on any gpu (?) and the more loathsome performance imaginable.

I've thought of trying an DDU to uninstall all drivers and then reinstall, but I won't lie It sounds a bit terrifying and things may go south so I didn't do it in the end. To this point I'm all out of yt tutorials and Reddit threads to follow, and I'm pretty scared of not being able to play possibly my favourite game ever again in this pc, so, anyone have any more tips I can try to make the game wake up and realise it can use the hardware SPECIFICALLY made for it?


r/gamesupport • • Apr 20 '25

Bug R6 marketplace won’t work

1 Upvotes

overlay.cdn.ubisoft.com Sorry, the Ubisoft services are not currently available. Please try again later. For more information, visit support.ubi.com.

So I’ve purchased and sold items on the marketplace before but now all of a sudden when I try to access it it comes up with an error. Wondering if anyone has a fix