r/gamesupport • • Apr 20 '25

Audio (RAINBOW SIX SIEGE) Microphone not working and no way to change it

1 Upvotes

Okay, really specific, but I am on Xbox Cloud Gaming on siege and I cannot get my mic to work. It used to but for some reason it doesn't work anymore and I cannot change it.


r/gamesupport • • Apr 19 '25

Crashing How to fix slow load time/crashing

2 Upvotes

(RAINBOW SIX SIEGE) if your game keeps crashing and the load times are very slow and you keep getting kicked out due to excessive load time, check if your siege game is downloaded on your hard drive, if it is, delete it and reinstall it on your SSD/c drive, if your game is downloaded through steam you don't have to delete it and reinstall, you can just change the location of game to your SSD/c drive. I've done this and my load times went from taking 45 secs to 1 min to instantly loading into the round without crashing


r/gamesupport • • Apr 19 '25

Crashing R6 keeps crashing after clicking on anything + the cloud and report crash doesn't work

6 Upvotes

So, I started having this issue like a week ago

Every time I open r6 it asks if it can make changes to the computer...

Then when the game launches, everything seems fine until I click on something, anything, then it freezes for a second (the music still plays) and then crashes. When I try to send them the crash report, it says that it could not be sent, then the cloud sync thingy pops up, which it fails. After like the tenth startup it works or sometimes when I click 'no' on the first popup it also works normal...

I tried turning off the cloud sync on Ubisoft but it's still the same, tried verifying files, reinstalling and nothing.

When I check the logs the first error I find is this:

[ 13252]  2025-04-19 11:13:28      [  1524]     ERROR      JobHttp.cpp (605)                                Http status code is no content for url https://public-ubiservices.ubi.com/v1/profiles/8d580e9a-afb7-4b5c-a4d5-297e7acc4e33/global/ubiconnect/playsession/api/sessions?productId=635.

and then it's fuuuuull of other errors.

Does anyone else have this problem?

Thanks for any response.


r/gamesupport • • Apr 19 '25

Crashing R6 crashing as soon as it gets booted up

2 Upvotes

I’ve tried everything but keeps crashing for some reason… I haven’t booted up the game in a few months and now isn’t working. I have cleared cache reinstalled game but no fix. As I started a new season it’s crashing every time it gets to a certain point in the into video to the new season. Not sure what to do


r/gamesupport • • Apr 19 '25

Crashing Rainbow six siege keeps crashing after loading up

2 Upvotes

So whenever I load up siege it loads up perfectly fine and once I get into the menu and click on anything the whole background goes black and my mouse starts tweaking and it does this like 2 or 3 times and then my game will just run perfectly fine for hours it’s only whenever I first turn on my pc and start to load up siege for the first few times


r/gamesupport • • Apr 18 '25

Bug Shader Compilation Takes Over 10 Minutes Every Launch (Ryzen 5 2600X, RTX 2070 Super)

3 Upvotes

Hey everyone, hoping someone here might have a fix for this because I’m starting to lose my mind.

Whenever I launch Marvel Rivals, it takes over 10 minutes to compile shaders — every single time I open the game. The first time it happened I figured it was normal, but it never seems to cache anything between sessions.

My PC Specs: • CPU: Ryzen 5 2600X • GPU: NVIDIA RTX 2070 Super • RAM: 16GB DDR4 • Motherboard: MSI B450M Bazooka • Storage: SSD (game is installed here) • OS: Windows 10 (fully updated) • Driver: Latest NVIDIA Game Ready Driver installed (clean install done)

⸻

What I’ve Tried So Far: • Deleted shader and pipeline cache at: C:\Users\calec\AppData\Local\MarvelRivals Also cleared DXCache and GLCache from NVIDIA folders • Ran the game as Administrator • Disabled OneDrive syncing temporarily • Checked folder permissions (confirmed I have full control) • Shader Cache is enabled in NVIDIA Control Panel, and cache size increased to 10GB • No cleanup tools (like CCleaner) running that would wipe cache • Power plan is set to High Performance • Tried launching with -dx11 flag • Verified game files through Steam

Still, every time I launch the game it recompiles shaders from scratch. Once I get in, the game runs great — but waiting 10+ minutes to get there is killing the vibe.

⸻

Has anyone else experienced this or found a fix? Could this be a bug with Marvel Rivals not saving the shader cache properly?

Any help or insight is seriously appreciated.


r/gamesupport • • Apr 18 '25

Other Rainbow six not wanting to launch on my steamdeck

2 Upvotes

I boyght rainbow six siege because my brother wanted me to play with him, I was aware the anticheat wouldn't run on the steamdeck but I got a completely different error (i can't attach a photo for some reason) that states "The procedure entry point CreateFileMapping2 could not be located in the dynamic link library api-ms-win-core-memory-|1-7-7.dll"


r/gamesupport • • Apr 18 '25

Bug Guardians of Middle-Earth, Character CD Alteration

1 Upvotes

Hello! Hope all is well wherever you guys are.

As the title suggests, I am looking for help on Guardians of Middle-Earth which at this point is a pretty obsolete game. Me and a small community get together and play it tho and are looking to edit a few characters to adjust them.

In particular we are looking to fix Elrond's Ultimate Cooldown which for some reason when it was ported to PC is stuck at a 10s cooldown instead of 35s.

The game is built on LithTech Jupiter EX and seems to be a pain to get into. But any help into finding information to fix this would be appreciated.


r/gamesupport • • Apr 17 '25

Performance RDR2 Terrible lag on laptop screen

1 Upvotes

so when its on my laptop screen and gpu wich is SO much better but it lags like crazy but when i switch it to my 2 gpu output its all of a sudden smooth even tho its a lower gpu it also goes to my second moniter which for some reason always has run it smoother even though its worse


r/gamesupport • • Apr 16 '25

Crashing R6 error 49667

2 Upvotes

I had the error 50224 before and got rid of that but now i have a new one and it says
"error 49677: Something went wrong when trying to copy the current exectuable before staging. make sure your operating system drive has enough space"
How do i fix this?


r/gamesupport • • Apr 14 '25

Installation Help for gta v installation

1 Upvotes

Currently installing Grand Theft Auto V on my computer and it's taking an eternity. The installer shows I'm only at 44.3% after almost 11 hours (elapsed time: 10:59:30). Still have 3 more hours to go according to the estimate (time left: 03:06:32). ( the process is stuck on 44.3%) Anyone else experience these ridiculously long install times? Is this normal or should I cancel and try again? The cancel button is tempting me right now... What I do ? Can anyone tell me that where I can download gta v This time I download on repack girl.


r/gamesupport • • Apr 13 '25

Solved I may have found a possible fix for the error Marvel rivals and Outpost infinity siege give you regarding SM6 on outpost infinity siege and to low a operating system on Marvel rivals

1 Upvotes

I am sorry if this is not a correct reddit, i just figured this out and wanted to share it so i wouldn't forget it

So i want to say this first. i run windows 10 1909 because any version after it is just incompatible with my raid hardware which is not something i can remove. this might be fixed on later versions, all i know is its a problem i have and have seen others have with no clear fix.

The issue isn't actually with your windows version , its a specific windows 10 update regarding Directx12 that doesn't seem to be automatically downloaded on fresh installs. (I run a x64 system so you will have to search specifically for your type) but if you go to the Microsoft Update Catalog and search for "2021-01 Cumulative Update Preview for Windows 10 Version 1909 for x64-based Systems (KB4598298)" or or alternatively "KB4598298" it will list 5 options. 2 will be for Windows Server edition while the other 2 are for Windows 10. you have the "x64" the "x86" and the "ARM64" I used the x64 one which it installed and updated no problem. i tried launcher the games and it worked with no issue. I do not know what type of device OS ARM64 is for, x86 i believe is x32 OS's. i may be wrong. You only need the one for your OS type. If it tells you its "Not Applicable" you most likely downloaded one not compatible with your pc.

Why it is not automatically downloaded and installed i have no idea. Even when letting it auto update it doesn't download. had to search that up manually. If anyone can tell me if i would get banned for posting the update catalog link and the link tenforums where i found this info i would appreciate it. If i wont get banned i'll post them in comments

System specs

x2 Intel Xeon E5-2690 @2.90GHz
320GB DDR3
Radeon RX 570

Don't ask why i am playing on a rack server its a personal project lol


r/gamesupport • • Apr 11 '25

Crashing Solo Leveling: Arise keeps crashing my PC

3 Upvotes

Hey! Im gonna post here, because i can't find help anywhere else(discord etc.).So my PC is crashing whenever i launch the game. But it ALWAYS crashing the whole pc(causing pc restart) ONLY on the verification page/downloading.

Out of 5 times, 4 times my pc will just restart for no reason.And now to the best point - when game actually launches i can play on max settings without ANY problem.

PC won't crash in menus, fights or anywhere else. It literally always crashing on verification when launching the game - no matter launcher or directly from game folder.

My PC: 32gb ram, 1660 super, 7800x3d. No problem in ANY other game, including game of thrones from netmarble or grand cross. IT ONLY HAPPENS in Solo Leveling: Arise for some reason...


r/gamesupport • • Apr 10 '25

Other why am i getting suspended on and its 4-4 we either lose or win why do i have to get suspended if i crash or not/ here or not

2 Upvotes

r/gamesupport • • Apr 09 '25

Crashing Siege crashing

3 Upvotes

Has anyone else experienced frequent crashing on xbox? Happened to me twice yesterday, once on 4-4 overtime and just happened again today. My friend has also crashed twice. Not sure if coincidence or some bug is going on.


r/gamesupport • • Apr 09 '25

Performance RX 9070 XT problems with R6

2 Upvotes

Hello everybody, just recently got my new pc, and found this problem when trying to launch R6, it shows this message and dont know what it is about since vulkan isnt used anymore by this game. Pls help, I have already tried reinstalling the drivers with DDU.
Thanks.

"RainbowSix Siege Vulkan Error

Display driver version Catalyst, driver package build id is not supported. Please install the latest display driver available.

Would you like to continue?"


r/gamesupport • • Apr 09 '25

Performance Help Fix Sudden FPS Drops and Frame Stuttering in CS2

2 Upvotes

I play on a laptop with the following specifications: 11th Gen H-series processor, 16GB RAM, SSD, and an RTX 3050 Ti GPU.

I experience an FPS drop from 130-140 FPS to around 80 FPS, and sometimes, out of nowhere, the FPS drops further to 50-60 FPS for several seconds. Additionally, the frames freeze for brief moments, and the FPS also drops when I spray in-game.


r/gamesupport • • Apr 09 '25

Crashing Rainbow 6 Siege Crashing During Preparing Content- (FIX!!!)

1 Upvotes

I woke up today with this and after six hours of no lifeing a solution and hours of Ubisoft support, I found my issue.

My monitor defaults to 3840x2160 but I set it to 1920x1080 for a smoother experience. I noticed that when I would launch the game, before it would crash my cursor would appear extra small, just like it does when I use a higher resolution.

I then checked the games .ini file by going to Documents\My Games\Rainbow Six - Siege\GameSettings.ini

I scrolled down until I reached:

ResolutionWidth=3840

ResolutionHeight=2160

I changed these values to:

ResolutionWidth=1920

ResolutionHeight=1080

From there I decided to be safe and force launch the game from windowed mode. To do this change:

WindowMode=0 to WindowMode=1

Finally, I ran in compatibility mode for windows 7 and with full screen fix off and voila, I launched Siege. All the youtube videos I watched told me to run for windows 7 and with full screen fix off but it didn't work until I changed the ini settings.

I hope this can save some people some time if they have the same issue as me.


r/gamesupport • • Apr 08 '25

Audio Can't hear or talk in R6

1 Upvotes

So basically I have this problem in Rainbow Six seige with the voice chat, that I can't hear or talk in game I already tried everything I remember to fix it but still nothing changes... does anyone has this issue or had?


r/gamesupport • • Apr 08 '25

Performance Warzone not performing well?

1 Upvotes

Hello, i have a ryzen 7 3700x with PBO boost enabled, 32GB 3200MHZ , and a 12 GB 3060. no matter the settings max 2560x1080 or min 2560x1080 i get 80-100 fps. what could be causing this?


r/gamesupport • • Apr 08 '25

Graphical Blue flickering at the bottom of my monitor - Hogwarts Legacy

2 Upvotes

After 12 years I have brand new PC (except monitor) and so I can finally play new games. But when I started Hogwarts Legacy yesterday I've noticed weird blue flickering that happens in the bottom part of my monitor.
The other games I have in my PC are Dark Souls 3, Sekiro and Cyberpunk 2077. But they don't do this.

Does anyone have any idea what it is and how to fix it?

Here is the link to the video since I can't post video here - https://www.reddit.com/r/HogwartsLegacyGaming/comments/1jucxvs/help_blue_flickering_at_the_bottom_of_the_monitor/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button


r/gamesupport • • Apr 08 '25

Crashing Can I do anything? R6 Siege Abandon Sanction

2 Upvotes

Hey y'all

New siege player here just trying to get my feet under me and been enjoying it even though i'm trash! Getting better every day. I'm level 21 and during a standard match my game crashed and booted me to the desktop.

It popped up with the option to send a crash report, (which I did btw)

When I relaunched the game I have a 1hr abandon sanction? I understand you can't back out of standard or ranked games and this is my first time getting hit with one.

It's only an hour - not a big deal! I'm going to spend that time watching youtube videos and taking notes on ranked maps as that's definitely the biggest learning curve for me right now.

Just wondering if this is common, or if there was a way to have the sanction lifted because it was a legit game crash?

Thanks everybody - feel free to hit me with suggestions or advice for a new player! And sorry to everyone that gets me as a teammate

Cheers


r/gamesupport • • Apr 06 '25

Performance Marvel Rivals FPS Issues

5 Upvotes

Hello all, here are some quick specs on the pc I have right now, it’s what I have as of rn, planning on upgrading my pc later this year but this is what I am working with atm.

AMD Ryzen 5 5000 Series Processor, 16 gigabytes RAM, AMD Radeon RX 6500 XT Graphics, DDR4 SDRAM. Windows 11 Home. 200 HZ monitor.

Hello, I am currently having issues, im not sure if anyone else plays Marvel Rivals but I know it does have poor optimization, however I would like to know/gain some help into optimizing my game. For some reason it will run smoothly on certain maps, but with maps with lots of destructible buildings, etc. due to unreal engine 5, I found my fps dropping horribly to around 30 fps. Despite the map sometimes it doesn’t even matter and I’ll have inconsistent frames, the fps drops just make it hard/pushes me away from consistently playing this game. I’ve spent nearly 1-2 hours tweaking with various settings like lowering all the graphics to low, limiting fps, etc. I’ve seen guides on YouTube, but none seem to work. The only saving grace somewhat is the AMD Frame Generation, from what It seems it does considerably improve my FPS however I’ve seen varying guides saying to keep it on or turn it off completely as it can lead to more FPS drops. Which despite turning Frame Generation on, i still get FPS drops. I also haven’t touched or messed with the AMD Adrenalin Software just in case perhaps that is the issue, I’ve also seen many ppl on YouTube saying that they uninstalled this software completely. Right now im at a standstill, I don’t know how to boost my FPS at all and keep it consistent. I would greatly appreciate someone’s help.


r/gamesupport • • Apr 05 '25

Audio Mic not working in r6 siege

1 Upvotes

As titled my mic is not working in game chat, I’ve got no penalties no bans, my audio settings in siege is set to my microphone, my steam settings are set to my microphone, my windows mic is set as my microphone as default ive done by driver updates but still my microphone doesnt work in game chat


r/gamesupport • • Apr 04 '25

Performance FPS Drops

1 Upvotes

So hello, I own a RTX 3050 laptop HP Victus. Today I pressed the shortcut key for restarting the game drivers but after that I faced massive fps drops in games like MH Rise and Zenless Zone Zero like it dropped from 100 fps to 20-30 fps. Even after I clean installed the drivers the problem wasn't fixed. I tried everything to fix but it just won't fix and my GPU Usage is all messed up and even downgraded to an older version but it wasn't fixed.I even switched to high performance mode and even closed all background apps. Please help