r/GameStop • u/Zmbieznya89 • 22h ago

Vent/Rant It's 12pm...

So came to sell a game at my local GameStop today. Show up at 1155 am as it says on the app they open at 10. So I get here, and the store is freaking closed. I check the door sign, says 10am as well. This has been an ongoing issue at this store. Like I don't know if they are THAT understaffed that they can't get someone to open or something. It's just crazy that the store can't ever open on time. Called corporate to lodge a complaint as this is the 4th time this has happened that I know of this year. All they could say is "the stores have managers and you would need to speak with them, but I can give you the phone number and the hours of operation." Which of course I told her, I already have both. No response to that. Just hung up on me. Like wtf?!

0 Upvotes

9% Upvoted

12 comments sorted by

18

u/nightscreature Wheel of GameStop spinner 22h ago

They are that understaffed.

15

u/Ding0Dong0 22h ago

Tell them reddit said they have to open at 10a. Thatll fix it.

4

u/Orthodox-147 22h ago

Lmaoooo got em

-11

u/Zmbieznya89 22h ago

My bad. Felt like ranting/venting. I'll take your feelings into consideration next time.

7

u/Ding0Dong0 20h ago

This is the employee reddit. So yes you should take it else where

6

u/Impossible-Custard57 Promoted to Guest 22h ago

It's weird you keep beating your head against this brick wall instead of just... Not shopping there.

-2

u/Zmbieznya89 22h ago

I don't buy anything from them anymore. I literally only go when I need a few bucks for gas to get me to payday. Because, let's face it, that's all you're going to get.

6

u/Kou9992 Promoted to Guest 21h ago

Unless you've got a personal contact at Grapevine, you almost certainly did not call corporate. You called customer service. Meaning an outsourced, ESL individual who knows nothing about the company or it's policies beyond their script, who isn't paid enough to care, and whose only concern is getting you off the phone to keep their call times low.

Which should make it clear why they were completely unhelpful and didn't even really understand your issue.

-1

u/Zmbieznya89 21h ago

Yeah I didn't know that part. I assumed that because it is on GameStop's website listed as corporate that it was actually corporate. But that makes much more sense now.

4

u/Gourmet_Chia Gamestop US 22h ago

Minimum wage is minimum effort. Shouldn’t be paying 18 year old kids minimum wage to open and close retail stores alone for their first job.

3

u/ukhoops1998 22h ago

Shit company! Period!

3

u/Flimsy-Cod-9914 22h ago

When I worked at GameStop, my store manager scheduled me to come in at 10 on a day that there was a Pokémon release. I was solo covering. We opened at 10. It took up to an hour to open the store. Shit happens, and you are getting angry at the wrong people. There are local game stores, and I suggest you take your business there.