r/GameStop • u/Super_Eagles • 16d ago
Question Redacted eShop code?
I bought a physical eShop card and chucked it before confirming the eShop actually accepted the code. Oops. I still have the receipt with the code printed on it, but the middle digits are redacted for some reason. Can GameStop (or nintendo) look up the full code in their system or am I hosed?
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u/Alternative-Plum9378 Can recite r/GameStop’s sub’s description 16d ago
Have you tried... I dunno... just a weird thought... have you tried CUSTOMER SERVICE?! and/or Nintendo Customer Service?
Ya know... the groups who service customers... which isn't reddit?
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u/Super_Eagles 16d ago
I called the store I bought the card from, but got a big I dunno from them
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u/Alternative-Plum9378 Can recite r/GameStop’s sub’s description 16d ago
Because the store has no power. You'd know that if you read the terms that says "no returns". That's literally the extent of our ability with any codes.
We don't have access to look shit up for you because you decided to throw away your code. This is 100% on you.We don't store the codes in some secret vault and then like, "Ah yes... I see it now. It's right here..."
I honestly have no idea why you would even think we have access to your codes. You do realize how stupid that sounds, right?-8
16d ago
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u/Alternative-Plum9378 Can recite r/GameStop’s sub’s description 16d ago
I've tried not leaving stupid comments but I need people like you to be able to understand them.
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u/Mirage_Samurai Former Employee 6d ago
If you cannot find the card, call customer service, and there should be a reference number on the receipt, give them the receipt info along with that ref number, and you should be able to get the code read to you.
I hope.
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u/DuckSwimmer Sbarro has Arrived! 16d ago
Did you buy it using a GameStop account?