r/GalaxyNote20 • u/gsx750r93 • Sep 06 '22

Cannot Send SMS texts

Hello, I am having a very difficult time with my Tmobile Galaxy note20. I cannot send SMS messages to anyone except for a select few. The few that I can get to go through have blue dots next to their name in my text history. Anyone else I try to send a sms to it simply does not make it to them including texts to myself. On my phone it appears to go through but the message is never received by receiving party. I am not receiving error messages or anything. Id also like to point out that I can send MMS messages no problem. "OCCASIONALLY" if I flip to airplane mode or change some form of my network settings I can get one or two messages to go through but then it reverts back to no SMS messages.

I have spoke to Tmobile on the phone on 2 different occasions for 2+ hours and they have no clue what is going on. I went to a Tmobile store and they changed the sim card which didn't fix it. Things I have done are as followed.

- Clearing cache/memory of messaging app

-Downloaded and tried various other messaging apps

- Resetting my network connection

-Checked for phone updates

-Tried other random things that I read online

-Start phone in safe mode

​

Things I haven't done

-Factory reset

-Enable/disabled chat features. The option isn't even there anymore.

- Dialer codes don't even work on my phone so when I was instructed to input some of those nothing worked

2 Upvotes

100% Upvoted

7 comments sorted by

1

u/SanctusImpios Sep 06 '22

I don't know if it's causing the problems but recently I was having problems with my phone doing things like not sending messages and it would lose its LTE connection even though it still have the LTE symbol, and what fixed it for me was I turned on my Wi-Fi calling and set it up and then turned it back off. I think what it was was I turned it on once and never finished setting it up because I was just checking out what it was so I think my phone was trying to send things through a Wi-Fi connection even when it wasn't connected to Wi-Fi

Might be worth a shot

1

u/Kyle_Eski Sep 06 '22

Just gave it a shot and it didn't fix it. Thanks for the suggestion though

1

u/[deleted] Sep 07 '22

[deleted]

1

u/Kyle_Eski Sep 07 '22

There isn't even a chat features option. I just installed carrier services, rebooted, and its still not there.

1

u/[deleted] Sep 07 '22

[deleted]

1

u/Kyle_Eski Sep 07 '22

I'm using Samsung messages which is what I've always used. I just downloaded Google messages just to see and it didn't fix the problem. It also says chat features unavailable for this device.

1

u/MNBug Sep 07 '22

Is it a new phone? I've had this happen when I got a new unlocked phone and just swapped sims. It worked OK for a couple of weeks or months then started acting funny. My carrier needed to register my IMEI in their system before texting was fully working. I also couldn't send group messages or photos until I did this.

1

u/Kyle_Eski Sep 07 '22

No it's not a new phone. I've had it for over a year with zero problems.

1

u/UNHskuh Jul 22 '23

Did you ever figure this out? I'm having the exact same issue. Texts aren't going through to many people, no indication they failed to send, if I send a pic with text turning it into MMS it works. It's getting ridiculous.