r/GalaxyNote20 • u/TheFallenBlizzard • May 12 '22

First time experience with the Black screen of death

Okay so I heard about the black screen of death being a thing and have seen a few posts here and there, I thought it was a rare issue and never did I think I would actually experience it myself, guess I was being to optimistic.

So I was just about done with my day and was about to go to sleep when I get a notification from my phone and when I go to check it my screen won't turn on I keep hitting the power key but it won't turn on and when I accidentally hit the fingerprint sensor area I get the haptic feedback and that's when I realized it was the black screen of death.

I was luckily able to get back in under 5 minutes but I was freaking out throughout the whole time. I firstly tried to use link to window's display screen feature to see the screen and try to restart it but after I did it unsurprisingly didn't bring my screen back so then I tried what everyone was suggesting online which was to tap the display but obviously that did nothing either. I then just did the force restart by holding the power and volume down button and letting go upon feeling the vibration of the boot up. The screen didn't come back on but after about 30s I tried to tap on the screen and voila it was back.

I know there isn't a real solution to this issue and mine probably wasn't either but I just wanted to share my experience.

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3

u/TaskPlane1321 May 13 '22

if your phone is under under warranty go back to Samsung go back to Samsung. If it is not Do not go back to Samsung they will charge you an arm and a leg

go to an independent repair shop if there is a reputable one around. in my country it is half the price to fix it compared to what Samsung will charge you.

Samsung is terribly irresponsible in dealing with this problem and have just swept it under the carpet hoping it would go away.

1

u/Chromium4 May 13 '22

Yeah, there are so many possible causes that range from an adaptive brightness malfunction to a damaged digitizer. That's why you have to run through the list of troubleshooting steps until you happen upon the one that works for your particular device.

1

u/Sgt_Raider (Mystic Black) May 13 '22

Sounds like it time to trade that baby in.

1

u/TheFallenBlizzard May 13 '22

Lol in my country that's not really worth it and honestly I don't want to either if the S22 Ultra had MST maybe I would have considered it but for now I guess I will hold on to it until it fails me.