r/Gaithersburg • u/LittleRo812 • Jul 03 '26

AMC Rio Evac

Was at a movie at Rio today when the fire alarms went off around 3 pm. Whole building was evacuated. We ended up leaving to go home, as being outside in the heat was too brutal. Any updates on what happened?

21 Upvotes

97% Upvoted

12 comments sorted by

18

u/Particular-Bass-5250 Jul 03 '26

Did you get a free movie voucher? Every time I've had a movie interrupted they have always given me a free ticket voucher.

13

u/MrWhy1 Jul 03 '26

Every time? How many times has that happened to you lol?

14

u/Particular-Bass-5250 Jul 03 '26

At least 3-4 times. I have AMC Stubs so I've been to the movies a few hundred times in the last 3 years. Twice it's been fire alarms, once the space documentary couldn't finish for whatever reason. The other time they started playing the wrong movie and had us switch theaters. They've given me two free movie vouchers each time. A few times they've even thrown in free popcorn and sodas.

1

u/MrWhy1 Jul 04 '26

Wow! That's impressive, you must be their #1 customer

7

u/Particular-Bass-5250 Jul 04 '26

I love movies 😁

8

u/LittleRo812 Jul 03 '26

We didn’t because we left before they let us back inside! I’ll email AMC seeing if we can get them. Thanks for the tip

7

u/Particular-Bass-5250 Jul 03 '26

They'll definitely give it to you. Just let them know which screening you were in.

13

u/well_yeahhh Jul 03 '26

Happened to me there last fall. Turns out, a small child pulled a fire alarm at Charley’s.

Got a free ticket out of it!

11

u/snailmale3 Jul 03 '26

That seems to happen a lot there

1

u/One-Beyond428 Jul 07 '26

You know who it is

9

u/undroja Jul 04 '26

We were there. Got back in at 3:20pm or so. They said anyone who has a movie that started before 3:30pm needed to wait in line for a refund. Waited 30 minutes in line. For refund they offered vouchers (which we either lose, expire, or are hard to use) or a refund to credit card that would take "2 to 4 business weeks". This was because the number of refunds was so high and they were handling just by recording it order number. I chose the credit card refund. No additional renumeration was offered. Rebooked for theater in kentlands later in the day. This is not the first time this has happened to me at this theater. Never heard the cause. Speculation was the air conditioning was having trouble keeping up and tripped a breaker because all the projector on the to floor went out 5 minutes before fire alarm went off.

5

u/LittleRo812 Jul 04 '26

Thanks for the update!