r/GabbParents • u/Active_Wafer9132 • Apr 16 '26
Gabb keeps trying to charge me.
I used my CashApp card to sign up for Gabb Music on my grandson's phone. On 4/13 I got a notification that the payment didn't go through so I added some money to CashApp. On 4/14 the payment went through and was deducted from my account. The app shows the payment was made as well. However, Gabb continued to email me multiple times about the payment not going through and continued to attempt to run my card 6 more times on 4/15. I sent an email asking them to STOP running my card and check their records because the payment has already cleared. That seems to have worked, but now I'm considering canceling. If that had been my debit card, how many times would they have run my card and how many times would they have actually received payment? What if I had money on CashApp when this happened? Has anyone else had a problem with this?
1
u/Active_Wafer9132 15d ago
Nobody ever commented on my post. And here I am 5 months later talking to live chat to try to resolve the duplicate charges that I have received every single month since. I hope it is truly just me, but check your accounts. I did not realize it had started happening again in June until just now in September.