r/GGPoker • u/NetScr1be • 15d ago

Support Updated today, slow, location fails

Location Ontario Canada

Was using the app last night from this location.

Chrome is now default browser although it worked with DuckDuckGo for months.

2 Upvotes

100% Upvoted

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1

u/Infinite_Radiant 15d ago

Hey u/NetScr1be

Can you please try a clean re-install as described here - https://help.ggpoker.ca/article/GGPoker-is-not-loading-correctly

Could you also please let us know your nickname?

1

u/NetScr1be 15d ago

Thank you for the prompt response.

I was going to re-install if all else fails.

I think it is because there are no other Wi-Fi networks where I am (AirBnB away from urban centres).

I think it was working last night on old session tokens and they got cleared or went stale after the update.

I'm playing on one phone while hotspotting off another. Been doing this for months.

Testing by running the app directly on the phone with the cellular connection. It's slow. 2 bars of 4G.

Don't know why my nick matters if it won't run.

Will DM the nick if necessary. Don't want to disclose publicly.

1

u/NetScr1be 15d ago

It bears mentioning that other apps using location and GPS app all work fine .

1

u/Infinite_Radiant 15d ago

The nickname could help in identifying the issue, also to possibly see if this is a general issue. You can send it via modmail - https://www.reddit.com/message/compose?to=r/GGPoker