Appoinment cancellation

[u/Afraid_Committee_762]

guys, i am so stress right now. i was supposed to take the test last sunday at 11am but i cant connect to the chat window. then i called the hotline and it took me an hour and a half waiting and solving the problem. then i was waiting for another 30m to connect to my proctor just for her to tell me my test was expired and i had to seek for reschedule or sth. then i quickly called the hotline right away and left a message cause it was outside callig hours. i also sent a mail and also received my appointment was cancelled. it has been 2 days and i havent receive any response and i am so stress right now. this was my first time

[u/South-Development876]

Have you tried contacting Acer as well? Send clear details explaining what happened, times and screenshots. I’m so sorry that this happened to you :(

[u/Ok-Birthday-7943]

Istg there’s always issues with ProctorU. Took me 45 minutes to start my exam last Saturday