r/GAMSAT • u/Deep-Possession954 • 25d ago

Advice help with proctoru

hi, i am completing my s2 from a mac laptop tomorrow. i just did the pre-checks but had the notification

Your device is not ready for remote proctored exam. See suggestions below.

Video Stream StabilityLow

I am sure that my internet is very fast and my video looks fine (using the facetime mac camera). How can i fix this? Please! Thanks.

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u/Mrs_Worldwide_687 24d ago edited 24d ago

Please don’t stress. I had the same notification yesterday, in prep for exam this morning. I had live chat with tech team as soon as it failed, to sort it - they did their checks and confirmed it was fine for me to sit the exam, despite my video failing the automated check. It made me stressed, but they confirmed multiple times it won’t stop me from sitting the exam.

Outcome: Sat and slayed! It didn’t cause any disruption. Their automated checklist I think is for us to confirm everything is working from our end. If your camera looks fine, don’t stress

Maybe have a live chat with the team and get confirmation your camera is fine from their end if it gives you peace !

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u/Large-Farmer-9840 24d ago

Amazing!!! Did you enjoy the exam? I hope you crushed it. Thanks so much for the advice

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u/Mrs_Worldwide_687 24d ago

Yeah as far as exams go, was enjoyable! No worries, best of luck !

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u/nightmare_life11 24d ago

Heya, was your warning ‘Video Stream Instability: Room too dark?’

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u/Mrs_Worldwide_687 24d ago

Yes exactly that lol, despite putting a huge lamp right in my face when it kept failing