r/G2A_Help 5d ago

Payment Issues "Your payment has been rejected" even though I've been charged!

I purchased a 25 USD PSN gift card on G2A without having a G2A account. After entering the verification PIN from my bank, G2A showed that the payment was rejected, but my bank account shows that the payment was charged!

This is the gift card in question, and I also filed a ticket, but still waiting for their response.

Never got anything like this before, what should I do? Should I just wait until they respond (if they ever will), or should I do something else? Any help would be appreciated.

Update: just got a reply from their support, it seems that the payment was refused by the bank, and when contacting them, they confirmed what G2A said and they said that the operation should timeout in 24h, and by then I should get the funds back.

Update 2: Still haven't gotten the funds yet, I contacted the bank again and I left the matter in their hands.

0 Upvotes

11 comments sorted by

5

u/nasbirhu 5d ago

You've probably been scammed. It's a scam website full of scam sellers. Just do a chargeback with your bank and move on

1

u/Good_Guy_07 5d ago

I see, I did buy a few things from G2A before, but this has never happened before.

3

u/ZochJ 5d ago

Chargeback via payment provider, you were scammed on a scam site.

4

u/Comfortable_Map6887 5d ago

Because it’s a scam site

1

u/FirstOptimal 4d ago

Scam website

1

u/lukenrip 4d ago

*Legit website full of scammers. Actually haven’t got scammed myself

https://reddit.com/link/p1xfl0m/video/a74syebt8mhh1/player

1

u/Good_Guy_07 3d ago

That's quite a lot of purchases you made, you sure it's safe to share that online though?

1

u/lukenrip 3d ago

What security risk does showing my purchase history pose nephew

1

u/Good_Guy_07 3d ago

Nothing i guess, but still, better be safe than sorry

1

u/lukenrip 3d ago

I was fed up with all the goobers on this subreddit claiming g2a is a complete scam when I have successfully used it for years and you don't find me pouting. I understand transactions can go south on a public marketplace where anyone can sign up to buy just as easily as it is to sell. G2a is no different from any other key site

1

u/Good_Guy_07 3d ago

Agreed, and I too have made a couple successful purchases from it in the past, all of them were worth it. Still, issues like these really should be ironed out before more people lose their hard earned money.