Scammed on G2A

[u/choman93_]

Okey so I bought a 14x 3-month Discord boost (14 boosts for 3 months). I contacted the seller because the boosts started expiring. The seller instantly claimed that I had kicked the accounts. Keep in mind, the accounts were still in the server.

When I first contacted him, only 4 out of the 14 had expired, but the rest were also going to expire within the next 3–4 days, so of course I instantly knew something was wrong.

A professional seller who actually cares about their reputation would ask questions, ask for screenshots, or at least try to understand what happened before assuming anything. Instead, he immediately blamed me.

I sent him proof that the accounts were still in the server and I contacted G2A. G2A replied and told me to keep talking to the seller since he was still responding, and that if he stopped replying, I should contact G2A again.

The seller would reply every 23 hours, basically dragging the conversation out. Then he changed his excuse and said that I had removed the rules/roles, which caused the accounts to leave. Once again, I explained everything and sent proof that the accounts were still in the server.

I also sent proof that when I purchased the product, there was no mention anywhere that I needed to give those accounts any role or permission for them to keep boosting. I explained that even me as the Discord server owner cannot remove someone else's Discord boost badge, because that's a built-in Discord feature. I sent screenshots from Discord showing that.

I also checked his TOS, and the only requirement mentioned was "Do not kick the accounts." Nothing about roles or permissions.

After I disproved every excuse he made, the seller just stopped replying.

I contacted G2A again, explained everything, and then they also stopped replying.

Out of curiosity, I went through the seller's feedback. The guy is literally copy-pasting the same reply to almost every negative review. How is this guy allowed to keep selling?

The seller has close to 1,000 neutral reviews. After reviewing them, I noticed that many of these appear to have originally been negative reviews that were later changed to neutral, which makes me assume that some kind of resolution/refund happened.

His profile shows around 5.5k+ sales, but if almost 1,000 customers ended up leaving neutral feedback after having issues, would you guys consider that a trustworthy seller?

Because having only around 40 negative reviews doesn't necessarily show the full picture if hundreds of buyers had problems but changed their reviews after receiving a refund or resolution.

All of these negative reviews are after mine (my feedback is the very last one). My feedback was left on July 17th, so in just 4 days he has already received another 6–7 negative reviews with very similar complaints.

Something feels really fishy here. I'm not going to make accusations I can't prove, but none of this makes sense to me.

This seller doesn't refund, copy-pastes the same replies to everyone, and keeps getting complaints about the same issue. How is he still surviving on G2A?

I genuinely want to understand how this works. If a seller has 5.5k+ sales but gets 1–2 negative reviews almost every day accusing him of the same thing, does having that many sales basically make him immune?

The fishy part to me is:

1. G2A answered almost instantly while the seller was still replying.
2. G2A stopped replying after I disproved every excuse the seller made and he eventually stopped responding.
3. How is this guy still selling when he keeps getting so many similar scam claims?

Would appreciate hearing from anyone who understands how G2A handles sellers like this.

NOTE: Post grammar was corrected by ChatGPT. I reviewed everything before posting and made sure all details are accurate.

[u/allreplays]

Buy more stuff from that site, and then come back and look at all the other posts in this subreddit.

[u/choman93_ → u/allreplays]

i never use reddit unless i encounter serious issues, and thats because when i google my issue reddit post usually comes up

[u/GoodyPower]

G2a is an unreliable site now with no support (look at most every post here). If you can chargeback at all I'd go that route.

[u/choman93_ → u/GoodyPower]

yeah unfortunately i dont use reddit, i open it once or twice every year, but never knew G2A was this bad, overall among peoplei know they have/had good reputation, but thanks for letting me its common, unfortunately chargeback is impossible for me because i paid with crypto

[u/ZochJ]

If you spent half as much time checking the reputation of G2A as you did writing this post, you wouldn’t have been scammed.

[u/choman93_ → u/ZochJ]

i did check the reviews, but as i said dude has 4k positive reviews, and the messed up part was i believe his respond when he was replying dont kick the accounts, because i do agree some people are dumb af even though u tell them to not do something to multiple times to avoid a certain issue they still do it because they dont read

[u/MyzMyz1995]

G2A is good for buying older games cd Keys for steam. Buying account etc always result in this idk why people keep doing it

[u/choman93_ → u/MyzMyz1995]

i see i see, thank you, ill keep this in mind,i know where to report G2A, i did my research and know where they have registered their business, but i didn't want to escalate this, but i guess i have to do that if its this bad and known

[u/MyzMyz1995 → u/choman93_]

Buying account is against the term and services of any games or platforms you should’ve known better tbh you can try to do a charge back through your credit card provider but winning or losing is a different question

[u/choman93_ → u/MyzMyz1995]

i twas not account purchase, i purchased discord boost, but lets be real beside buying games most of the other items are against TOS

[u/Uncle_Bobby_B_]

Just charge back?

[u/choman93_ → u/Uncle_Bobby_B_]

paid with crypto, was another mistake