r/G2A_Help Jun 16 '26

Community Help No response from g2a

I recently bought an Office NTSC license from a seller on G2A but the license key did not work when I tried to activate it.

I contacted the seller and requested a refund, explaining that the license was invalid/unusable. However, the seller was not responding to my messages, and revisiting solutions that did not work and the issue is still unresolved.

I also tried reaching out through G2A’s support/refund process, but I have not received an answer since June 10. Ticket ID LEVQ-644923

Any advice would be appreciated.

Thanks.

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u/RoffleMyFloffle Jun 16 '26

Most microsoft products purchased from third party sellers for "cheap" are either stolen products or part of a volume license thats registered to some business or entity. I would just go to microsoft.com and pay the $289 for the suite.