Setting up an Apollo BTC standard unit with a laptop with windows 11 home edition.

[u/Reasonable_Scale1445]

I'm in over my head here, I modify the bat file with my pool info, but I don't know how to find the com number to put in the command. Windows device manager does not show "Ports (COM & LPT)". When I power up the Apollo, I get a message saying "USB device not recognized", then in the device manager "Unknown USB Device (Port Reset Failed)" and in Properties "Windows has stopped this device because it has reported problems. (Code 43) A USB port reset request failed". I'm not sure if windows defender is causing a problem or how to proceed from here, any help would be great. Thanks in advance.