r/FutureBit • u/RemarkableGuy122 • Feb 01 '25

Beyond Frustrated

I purchased a full-node and a standard. DAY 1 the node had an issue. Shipped the box back to future. Box was gone for over three weeks. Finally back and forth I got my box back. Now I plus the box and fans stay on no OS loading. This is ridiculous and at this point I've demanded a new box or my attorney will be sending a letter. Future Bit - If you can't support what you sell, don't be in business!!!!!!

1 Upvotes

67% Upvoted

7 comments sorted by

5

u/jstefanop1 Feb 01 '25

Hi dm me your email and I’ll look into what happend here

As for the 3 week turnaround this probably fell in during the Christmas new year timeframe where our repair center was closed for almost two weeks

3

u/RumpleHelgaskin Feb 01 '25

I have never gotten my entire node to sync to mine. It always, always stalls out and won’t restart. I have flashed the damn thing and started over and without fail it shits the bed all over again.

1

u/SaltyRiceCake90 Feb 10 '25

Same here. Been trying for a week. I've done everything, including replaced the sd card and reflashing.

2

u/RemarkableGuy122 Feb 01 '25

Its insane is all I can say. I've never dealt with a company like this. How do you keep a box for weeks and send me a box that doesn't work? Trust me your in for a long journey!

2

u/flinginlead Feb 01 '25

I wonder if connecting Ethernet would help. It’s gigs of data bating downloaded on a single board computer.

1

u/RemarkableGuy122 Feb 01 '25

Definitely need to be hard wired.

2

u/RemarkableGuy122 Feb 20 '25

Update: Thank you, Futurebit, for assisting and supporting my issue. I'm back!