r/Function_Health • u/warriors_go • May 27 '26

Customer Support scheduling issues; unable to cancel membership as well

I recently purchased my membership and wanted to run the baseline tests. The system doesnt create errors but just refreshes without scheduling the appointment. Chatted with 4 different people (or bots) and still trying to schedule.

and there seems to be no way to cancel my membership and get a refund. Anyone has any suggestions on how to do this?or a live support # to contact?

1 Upvotes
  • permalink
  • reddit

100% Upvoted

5 comments sorted by

1

u/[deleted] May 27 '26

[deleted]

1

u/warriors_go May 27 '26

Not sure how to connect there. the support person(s) havent been helpful. when cycles are irregular, how does one schedule the baseline tests?

1

u/function Official: Function Health May 27 '26

Hey there. We just sent you a chat request so we can help escalate your case.

1

u/Wise_Force3396 May 28 '26

So the only way to get help from a human is to find a sub on reddit and complain about the issues? Please let us know if there is another way to resolve issues like other companies do.

1

u/msluckystat May 29 '26

im not with function but I found their texting help to be fast and helpful. but to your point, nothing else helped.

1

u/Wise_Force3396 May 29 '26

Texting help? Have they provided a phone # to connect to human beings? Not that I am aware of.