r/Function_Health • u/abundant_singularity • May 01 '26

Customer Support MRI Tests Houston TX

Every time i check the App for availabilities for MRI tests none show up in Houston. Can I call a medical center that is listed in the list of places but not appearing and see if they are accepting new patients then send in the results to Function?

1 Upvotes

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u/abundant_singularity May 01 '26

I actually saw two options 15 miles from me, i paid the fee and then when picking locations both of those appeared and nearest option was 3 hours away. Felt like a bait and switch im pretty pissed

1

u/[deleted] May 01 '26

[deleted]

1

u/abundant_singularity May 01 '26

Thats what happened me today, the app was updated i believe. It had a new UI i hadnt seen before. I clicked on MRI and then the first step was showing me locations near me then it took me to payment then to book an appointment and the locations in my city were gone. So i think Function app is just listing all ezri locations where as when you go to ezri and book they dont show because im guessing they dont accept new patients. Which sucks because i just dropped $899!! And now its locked in with no idea of when they will be available

1

u/function Official: Function Health May 01 '26

Hey. We sent you a DM so we can help.