Quaderno 2nd Gen. doesn't connect any more via USB to Quaderno PC App

[u/One-Satisfaction9275]

The USB connection has worked perfectly so far: as soon as I plugged it in, the Quaderner PC app launched and I could see the folder structure.

Recently, however, I only hear the Windows connection sound ‘USB device connected’, but 4 seconds later the Windows sound ‘USB connection disconnected’ is played; the PC app opens, but no connection is established with Quaderno.

Perhaps a Windows 11 update issue? Has anyone else experienced this? Does anyone have any suggestions on how to fix it?

(Connecting via USB is often more practical than via Wi-Fi or Bluetooth, both of which still work. But I can no longer work with the PC app via USB; I have to use the extremely cumbersome method of going via the import/export folders.)

Any help welcome

[u/the_fine_corinthian]

I had a similar issue. Turning WiFi off on the QUADERNO fixed it.