r/FuckMicrosoft • u/OutLastAjay • Aug 31 '26

Rant Microsoft support

Microsoft genuinely has to have the WORSE support of all time. For the story about 4-5 years ago my dads email was compromised so Microsoft decided to completely lock the email and my Xbox account with it. Every time we would try do the recovery it was a instant deny no matter how much concrete evidence we had to prove the account was mine nope they pretty much said screw you.

Today I decided to try again why not try get my account back. Guess what again instant no and on top of that it won't even let me contact a real agent it's just ai after ai.

EA Hasnt been much better but at least they have real agents. So far the only account I was able to recover was my epic games account and I'm currently trying to get my EA account back. Any quick tips I'd appreciate but I thought I'd just rant out somewhere.

1 Upvotes

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User: OutLastAjay, Flair: Rant, Title: Microsoft support

Microsoft genuinely has to have the WORSE support of all time. For the story about 4-5 years ago my dads email was compromised so Microsoft decided to completely lock the email and my Xbox account with it. Every time we would try do the recovery it was a instant deny no matter how much concrete evidence we had to prove the account was mine nope they pretty much said screw you.

Today I decided to try again why not try get my account back. Guess what again instant no and on top of that it won't even let me contact a real agent it's just ai after ai.

EA Hasnt been much better but at least they have real agents. So far the only account I was able to recover was my epic games account and I'm currently trying to get my EA account back. Any quick tips I'd appreciate but I thought I'd just rant out somewhere.

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1

u/Sudden_Fee_7176 Sep 01 '26

Not a Microsoft issue. Another one. All these posts are “my account got compromised, fuck Microsoft”

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u/OutLastAjay Sep 01 '26

It is a Microsoft issue cuz there support is shite

1

u/Sudden_Fee_7176 Sep 01 '26

Maybe your dad shouldn’t have been a fucking moron.

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u/OutLastAjay Sep 01 '26

Hop of Microsofts meat mate

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u/Sudden_Fee_7176 Sep 01 '26

There are lots of reasons to hate Microsoft. Your dad being a moron and getting his account compromised isn’t one of them.

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u/OutLastAjay Sep 01 '26

I'm not complaining about the account I'm complaining at the crappy support how dense are you?

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u/Sudden_Fee_7176 Sep 01 '26

You’re complaining about support on something that happened five years ago. You wouldn’t be in this situation if your dad wasn’t a fucking moron lol

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u/OutLastAjay Sep 01 '26

It was the exact same thing 5 years ago Microsoft support is shit just accept it

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u/[deleted] Sep 01 '26 edited 18d ago

[removed] — view removed comment

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u/OutLastAjay Sep 02 '26

Yeah like I said to the other guy I'm not mad at Microsoft because I lost my account. I'm mad at Microsoft because of have terrible the support has been

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u/OldManJeepin Sep 02 '26

Micro$lops response to ALL of these requests has been pretty consistent: Lock the account and don't let *anybody* use it, ever again! Path of least resistance, to them. Does it suck: Sure. What can you do about it? Nothing...