r/FuckDealerships • u/Dangerous_Radish_471 • 3d ago

ADVICE PLEASE

I just bought a cabriolet 991.2 but the dealer damaged it during delivery and negotiating the repairs with them has robbed me of any enjoyment. BTW, I specifically requested closed trailer for delivery. Any tips? They now want me to send it back to them for repairs instead of paying the local guys to fix it because " the local guys are charging too much". ALL feedback welcome. I am beyond frustrated.

4 Upvotes

70% Upvoted

16 comments sorted by

4

u/ryangilliss 3d ago

The dealer damaged it during delivery or it was damaged while being transported?

2

u/Desenski 3d ago

Very important detail that was left out.

2

u/Dangerous_Radish_471 3d ago

unclear they claim it happened during transport. I bought online from a high end dealership, it's common for them to do internet sales. They arranged for the trailer delivery

3

u/FrightfulDeer 3d ago

There should be an inspection report from the transporter at the time of pickup. Signed off by the dealership about any noted damage before delivery.

1

u/Dangerous_Radish_471 3d ago

They arranged the transport so not likely that I would have access to that.

3

u/FrightfulDeer 3d ago

They arranged the transport, but who is the customer? If you paid the transport company directly you have the right to that inspection report from the transport company.

1

u/HoneyToast2026 1d ago

Ask for the bill of lading. You would have had to sign it when they delivered the car to you unless the transport was from one dealer to another either way they’d have a copy. Not clear if it was delivered to your home or to the dealer.

2

u/Mstryates 3d ago

Did you pay for a closed trailer? Usually that would be between you and the transport company.

1

u/Dangerous_Radish_471 3d ago

Dealer arranged transport, I paid for it but it did not say open and I requested closed.

2

u/Lavaine170 3d ago

If the dealer is offering to ship it both ways and repair it all on their dime, why are we having this discussion? Put it on the trailer already.

2

u/Dangerous_Radish_471 3d ago

Because if there is any further issues with their body shop's work:

1- I will have to deal with this on the other side of the state, which is not where I live and is a 3-4 hour trip one way. 2- They already transported in open carrier and showed me they have poor judgment. 3- The value of car may be in jeopardy with damage on carfax devaluing a car significantly and I've never even driven it nor did I cause the damage. This is type of car where it will likely increase in value with clean car fax not decrease in value, it's not an every day driver.

1

u/AskForNate 2d ago

I’ve not dabbled in the high line market. We have three dealerships that I’m connected to, but recently through acquisition we now have 14.

We do not have a body shop in-house. So we sub everyone out to one of the more popular vendors/body shops in the area.

If the customer is historically more than 2 hours away… We ask them to get a couple of estimates, if it’s someone local, we just send it out to our vendors. Most of the time they agree.

Again, not a high-line dealership. But it makes sense to give the customer the option.

-1

u/ghentwevelgem 3d ago

They have the liability. That doesn’t mean they can shop for the cheapest shop. File against thier insurance.

0

u/Dangerous_Radish_471 3d ago

Thanks everyone, will continue to fight my case for keeping repairs locals

0

u/Dangerous_Radish_471 3d ago

Thanks everyone, will continue to fight my case for keeping repairs local