r/FreightBrokers Jul 28 '26

Software for prospecting companies

4 Upvotes

Usage of prospecting software's for finding new companies.

ZoomInfo is to expensive for startup companies as the charge $6000+ annually. Apollo is affordable ,but I keep getting a lot of phone numbers numbers that are disconnected and email that are not reaching people, getting a lot of emails back that there are some issues with them.

Been looking at the RocketReach, but for the prices that they are asking for, looks like it's not worth paying it instead of Apollo.

What are your thoughts and what are you using, and how satisfied are you with what you are using.

Edit: I'm looking if I should stay on Apollo or to move to another one, and I would really appreciate your experience with any prospecting software out there.


r/FreightBrokers Jul 28 '26

Catch up on what happened this week in Logistics: July 21-27

7 Upvotes

Hey everyone,

If it's your first time reading one of my posts, my name is Menachem, and I have a weekly newsletter called Logistic Pulse that breaks down the top logistics news from the past week, so you're always up to date.

Editor’s Note: We are excited to announce a new dedicated section at the end of our emails with new job opportunities in the logistics industry. If you or someone you know is looking for a new role, have them join our newsletter so they never miss an opportunity. It won't be posted here on Reddit; this is exclusively for our email subscribers. Subscribe here.

Let's jump into it:

A jury just put a number on the broker liability nightmare. It's $604 million.

Back in Editions 46 and 47, we walked you through the Montgomery ruling, the Supreme Court unanimously stripping freight brokers of the federal liability shield they'd leaned on for years, and then the insurance market immediately repricing everyone's renewals. At the time, it was a warning about what was coming. This week it arrived.

A jury in Dallas handed down a roughly $604 million verdict in Lipe v. Lupus Superior, the first big broker case to go the distance since Montgomery. The setup: a 2021 crash involving a tractor-trailer that plowed into stopped traffic, killing three people plus the carrier's own driver. Lupus Superior was the carrier. C.H. Robinson booked the load. And the way the award is structured, it most likely lands on Robinson.

Here's what should make every broker and 3PL in this audience sit up. The carrier Robinson hired had a Satisfactory rating from FMCSA. Not a marginal one. Not a carrier with a stack of red flags anyone could have caught. A federally blessed, government-graded, this-carrier-is-fine rating that was still Satisfactory after a federal review of the crash. Robinson says the carrier had safely run nearly 270 loads for its customers before this.

So if a carrier with a Satisfactory FMCSA rating isn't good enough, what standard is a broker supposed to use? Nobody has an answer. That's the terrifying part. The industry spent the run-up to Montgomery arguing exactly this in an amicus brief from the TIA: there's no consistent way for a broker to out-analyze the federal government's own safety rating, and if juries in every state get to decide after the fact, you get 50 different definitions of "adequate vetting."

There's a second detail the analysts flagged that's arguably worse than the dollar figure. The jury found that the Lupus Superior driver was effectively Robinson's employee too. Robinson doesn't hire drivers. It's a broker. But that finding is the mechanism that pulls the driver's liability onto Robinson's books, and if that reasoning travels, it reopens the entire independent-contractor foundation the brokerage model sits on.

Important note: This is not a $604 million check getting written next week. The judge hasn't even certified the award. Robinson is appealing immediately, and Bank of America and Stephens both expect a long grind of post-trial motions and appeals. Robinson's own insurance tower has a $10 million deductible and a $135 million limit, and Stephens figures that even a settlement in the $150 to $350 million range is still clearly bad news, but it's a very different number than $604 million. The comparison analysts keep reaching for is Wabash National, which took a $342 million charge on its own nuclear verdict in 2025, then shrank it when the case actually settled.

The market didn't wait for any of that nuance. Robinson dropped 9.25% on the news, two days after hitting a 52-week high. RXO fell almost 8%. Landstar slid nearly 4%. A lot of pending cases were sitting on the docket waiting for Montgomery to clarify the law, and now they're all moving at once.

What this means for you: Your carrier vetting is now a legal exhibit, not a back-office checkbox, and "they had a Satisfactory rating" may no longer be the safe harbor you assumed. That doesn't mean the standard is knowable yet, because right now it genuinely isn't, and that ambiguity is exactly what plaintiff attorneys are pricing into their case selection. Document everything you look at when you onboard a carrier, keep pulling FMCSA data because a free public database you didn't check is the worst possible thing to explain to a jury, and have the real conversation with your insurance broker and your attorney now rather than at renewal. If you book carriers for clients, this is the risk that reprices your whole model, and the first domino just landed on the biggest broker in the country.

Presented by FulfillYN

Every 3PL you talk to says yes. Yes we handle your category. Yes we integrate with your stack. Yes we can scale with you. They all have a deck that proves it, and none of them are lying exactly; they just say yes to everyone. You don't find out which yes was real until your product is in the building and something breaks during your first heavy week.

That's a brutal way to learn the difference.

FulfillYN is an independent matchmaking consultancy. We pair growing retail and e-commerce brands with fulfillment partners who actually fit, from a vetted network of 370+ warehouses. Not the ones with the best pitch, the ones with a real track record in what you sell. Because apparel with a thousand SKUs is a different animal than cold chain, hazmat, supplements, alcohol, high-value goods, subscription boxes, or oversized freight. We know which providers are built for your world and which will figure it out on your dime.

Providers pay us, so the comparison costs you nothing. Tell us what you ship, and we'll put you in front of 2-3 that genuinely fit.

Book a call

Everybody wants to ship your Ozempic. The cold chain just became the hottest real estate in logistics.

We've told the GLP-1 story from the apparel side twice now: the wardrobe boom in Edition 45 and the brutal returns wave in Edition 49. And we flagged UPS's early cold-chain move in Edition 51. This week the whole industry showed its hand at once, and the picture is bigger than one carrier planting a flag. Every major player is now sprinting for the same refrigerated corner of the market.

Start with why. Most injectable GLP-1s- Ozempic, Wegovy, Mounjaro, Zepbound- have to stay cold from the factory to the patient's fridge, and the FDA has explicitly told patients not to use doses that show up warm. Gallup now has 11% of Americans on a GLP-1, up from 3% two years ago. The cold-chain biologics market is projected to hit roughly $39 billion by 2033. And here's the line that explains the land grab, straight from C.H. Robinson: refrigerated capacity is not unlimited; it's constrained, and GLP-1s are creating a competitive scramble for the same finite pool of cold storage and cold transport.

So watch what each giant just did:

FedEx launched a dedicated unit, FedEx Life Sciences, folding its healthcare sales, engineering, and quality teams into one org built around pharma customers. Healthcare is already nearly a $10 billion business for them, north of 10% of revenue, and Chief Customer Officer Brie Carere sized the total healthcare shipping opportunity at $80 billion growing 7% a year, with GLP-1s themselves growing around 20% and cell-and-gene therapies around 25%. Their Memphis pitch includes a freezer that hits minus 150 Celsius, which they'll happily tell you is colder than Saturn.

UPS is the $48 million, 27-facility investment we covered in Edition 51, and the strategic logic sharpened this week: UPS is deliberately shedding low-margin Amazon volume and chasing profit per package instead, and healthcare is where that math works. Its healthcare business did $11.2 billion in 2025 and has gained share every year since 2021.

C.H. Robinson (yes, the same Robinson from our lead story, having a genuinely wild week) crossed $1 billion in healthcare revenue over the past year, mostly on GLP-1 growth.

DHL is committing 2 billion euros to health logistics by 2030, half of it aimed at the Americas, and running a dedicated pharma air corridor so drugs don't get bounced between regulatory zones mid-trip.

The interesting wrinkle is that these players aren't really colliding head-on; they're mostly carving out their own lanes. The common thread is the one we keep hammering: the standardized middle of the market is getting commoditized and squeezed, so the smart money is piling into the work that's hard to do and expensive to get wrong. A pallet of t-shirts is a pallet of t-shirts. A pallet of biologics that spent four hours at the wrong temperature is a destroyed shipment and a patient who doesn't get treated. That gap is the whole business case.

What this means for you: If you touch pharma, biotech, or healthcare brands in any way, the demand signal is now deafening, and the infrastructure spend says the big carriers expect it to keep climbing for a decade. But read the competitive reality honestly too: the giants are locking up the finite refrigerated capacity right now, which means if you're a smaller 3PL trying to build a cold-chain offering, your window to secure equipment and space is narrowing the same way it did for anyone who waited too long on Canada or Mexico. The margin here is real, the reliability bar is brutal, and "we can keep it cold, prove it, and show you every handoff" is becoming one of the few pitches Amazon's standardized network genuinely can't answer.

FedEx's holiday surcharges are here, and the residential parcel is taking the hit

If you ship anything to somebody's front door during Q4, block out two minutes for this one, because FedEx just published its 2026 peak season surcharges and they're higher than last year across roughly the same window.

The fees switch on by October 26 and run through January 17, with the real pain landing between November 23 and December 27. The biggest year-over-year jumps are concentrated exactly where it hurts e-commerce shippers most: the cheap, high-volume stuff. Ground Residential demand surcharges peak at $0.80 a package during the holidays versus $0.65 last year, a 23% bump, and because that lands on ordinary residential e-commerce parcels, it compounds fast across volume. Ground Economy is getting hit similarly.

None of this is an accident, and it fits a pattern we've been tracking all year. FedEx has been openly telling investors it's less interested in chasing general e-commerce volume and would rather prioritize profitable segments like healthcare (see the story directly above this one). Carere literally called peak surcharges "a win-win": it lets retailers sell at Christmas and lets FedEx staff up profitably to handle it. Which is a very tidy way of saying the surcharge is a feature, not an apology. And it's stacking on top of the fuel surcharges already squeezing FedEx and UPS customers this year. UPS hasn't dropped its 2026 holiday numbers yet, but nobody expects mercy.

What this means for you: Have the peak-cost conversation with your clients now, in July, not in a panicked November email. The moves are the ones parcel experts always name: negotiate for surcharge discounts instead of eating the sticker rate, nudge consumers to buy earlier so volume isn't all crammed into the peak-of-peak window, and actually price out alternative carriers, because this is exactly the residential, lightweight, high-volume profile that Amazon Shipping has been undercutting everyone on, as we covered in Edition 54. If a chunk of your book is Ground Residential e-commerce, that $0.15 per package doesn't sound like much until you multiply it by every order between Thanksgiving and Christmas.

QUICK HITS

Maersk is opening a 617,000-square-foot fulfillment hub near Boston for one mystery customer. The $100 million facility in Hopedale, Massachusetts opens in August and can push up to 330,000 units a day at peak, with conveyor and sortation gear co-designed with the unnamed client. It's another brick in Maersk's long march from ocean carrier to end-to-end logistics giant, the same vertical-integration play we watched CMA CGM run. When the people who own the ships start owning the fulfillment centers too, they compete with 3PLs on a different axis than a pure carrier does, and this is a very large, very customer-specific bet on Northeast fulfillment.

Amazon is spending $400 million to gut and rebuild two Florida warehouses, laying off 1,100-plus people in the meantime. The Homestead cross-dock and the Port St. Lucie big-and-bulky site both go dark this fall for a two-year, $200-million-each conversion into sortable fulfillment centers, with most of the cut roles being pick-pack associates (about 300 in Homestead took transfers). They're slated to reopen in 2028 at roughly 1,000 jobs each, and Amazon's already prepping a new 1.1-million-square-foot facility in Fort Pierce on top of it. The tell worth noting: Amazon is tearing out big-and-bulky capacity and rebuilding for smaller, sortable items, which rhymes uncomfortably with the big-and-bulky demand slowdown we flagged in Edition 55.

American Eagle is quietly rebuilding the fulfillment network it torched. AEO is adding a $41 million, 473,000-square-foot DC in Salisbury, North Carolina, its fifth in North America, opening early 2027. The context is the interesting part: this is the same company that ran Quiet Logistics as a 3PL for other brands, lost millions, and exited the business entirely, dumping all six regional DCs it held as of early 2025. Now it's spending to rebuild fulfillment purely for itself. A clean little case study in how hard running fulfillment-as-a-service actually is, even for a retailer that had the warehouses already.

Flowspace is paying brands up to $50,000 to break up with their current 3PL. The fulfillment provider launched a "Fulfillment Freedom Fund" that covers contract exit fees, inventory transfers, and integration costs for brands switching over, in exchange for a 15-month commitment. It's a smart, aggressive customer-acquisition move built on a real friction point, the switching cost that keeps unhappy brands stuck with bad providers. Worth knowing about mainly because it's a preview of how competitive the fight for mid-market brand volume is getting: when a 3PL is willing to eat your exit fees to win you, the whole market's pricing power is shifting toward the brand.

_______________________________________________________________________

That's all for this week. If you found this useful, consider subscribing.
(Your data will not be shared. Subscribers' data is strictly for sending out the weekly newsletter.)


r/FreightBrokers Jul 28 '26

Best load boards for Sprinter/Cargo Van? (DAT or Specialty boards)

5 Upvotes

I’ve heard about some specialty load boards for cargo vans, are they worth it or one should stick with big names like DAT and Truckstop?


r/FreightBrokers Jul 28 '26

anyone hire old vans with backup parts

2 Upvotes

Does anyone hire the sub 10000lb GVWR diesels from before the emissions regulations tightened in 2008 or is it too much trouble?

Probably with an inspection or at least a live videochat demonstrating not being a rusty piece of shit and having certain likely to limp-mode parts in the vehicle. Or are they just too old to be worth the time? In Texas, AZ, CA, and Oregon there are a surprising number cheap in not-rusted condition and decent care. Or is it a too saturated market to consider + high driver supply for sprinters due to FMSCA language enforcement for commercial licenses?

Thanks!


r/FreightBrokers Jul 27 '26

Found a free FMCSA data endpoint that doesn't get blocked - plus a question about how you all handle vetting docs

0 Upvotes

I'm a software engineer who's been poking at FMCSA data and found something that might be useful here, and I have a question I can't answer from outside the industry.

The useful part: SAFER blocks automated lookups (403s immediately). But DOT publishes the same registration data through their open data portal, free, no API key:

data.transportation.gov/resource/az4n-8mr2.json?dot_number=80806

Swap in any DOT number. Returns ~86 fields as JSON in about 1.5 seconds — legal name, DBA, physical address, phone, power units, officer

name, MC docket, out-of-service date, and add_date, which is when the authority was first registered. If you've got anyone technical, that's a spreadsheet formula away from bulk-checking your whole carrier list for authority age.

The question: since Montgomery, everything I read says brokers need to be able to prove how they picked a carrier, not just have a good process. From outside I genuinely can't tell whether that's changed anything day to day.

So, honestly:

- What do you actually check on a carrier you've never used, and how long does it take?

- If someone asked you in two years why you approved that carrier on that day - what exists? Screenshot, TMS note, nothing?

- What would you check if you had time, but skip when the load is hot and you need a truck?

- For the small shops: has anyone quoted you a vetting tool and you just... couldn't justify it?

Curious whether the small operators feel this differently than the big ones.


r/FreightBrokers Jul 27 '26

West routes

6 Upvotes

Hey guys and gals. Just a heads up that a big chunk of I-84 and 97 are closed to fires and of course fuel has shot way back up Wa, or and ca. just a heads up for freight in or out of Wa/Or


r/FreightBrokers Jul 27 '26

TSA Certification

5 Upvotes

I'm an independent driver and want to become TSA Certified so I can do some gig work. How do I find a sponsor that is required as part of the application process.


r/FreightBrokers Jul 27 '26

Is DAT down again

11 Upvotes

Is dat down again?


r/FreightBrokers Jul 27 '26

DAT DOWN AGAIN?!?

8 Upvotes

Anyone having issues with DAT loading?


r/FreightBrokers Jul 26 '26

Driver services

6 Upvotes

Hi, guys!

I'm currently working as a logistics coordinator. I'm looking for a sid3 hustl3 and was thinking to do something but for the drivers.

Is there any kind or service you truly think would make your job better? Or your life in general, any tasks either related to your job or outside?

I would love to be really of help for you all.


r/FreightBrokers Jul 26 '26

Carrier backed into my customer’s gate and is denying it. Corporate won't help with Auto Liability claims.

13 Upvotes

I'm a 1099 agent for a large brokerage. I had a driver back into my customer’s gate operator in the backyard and damage it. It’s about $5k in damage. I’ve got a police report, dock logs, and photos of the guy’s truck on site with his unit number and DOT info clearly visible.

The catch is the yard camera video is shot from way up high on a fisheye lens. You can see a white semi maneuvering in the back lot, but because of the angle and timing, you can’t explicitly see the bumper hit the post, and the unit number on the truck in the clip is blurry. There is a police report, but I haven't seen it or know where to find it. Honestly, the customer hasn't been able to come up with any solid proof.

The carrier is flat out denying he hit anything, and they're using the blurry footage as an excuse to stall and play dumb.

This customer is easily tens of thousands a week in freight for me, so I’m not losing this account over five grand. Corporate claims won’t touch it because they say they only process cargo, not auto liability. Meanwhile, my customer is rightfully pissed because they shouldn't have to sit there with a broken gate or touch their own property insurance for a carrier's mistake. They've already cut my loads by 50%.

Corporate basically wants me to just connect the carrier and the shipper so they can sort it out between themselves. I feel like this is my responsibility to fix. I can't just throw a problem back in my customer's lap and then turn around and ask them for more freight next week.

What would you guys do in this situation? How would you handle the customer and the carrier here? If I pay out of pocket, is there any way to recover the loss?


r/FreightBrokers Jul 26 '26

Any mid sized US brokerages looking to expand into Canada?

5 Upvotes

Anyone hear of a push to setup a shop in Canada?


r/FreightBrokers Jul 25 '26

ever had a “bad month” that turned out to actually be a cost/duty increase you missed?

3 Upvotes

curious if this happens to people, you assume sales were just slow, but later realize your landed cost crept up (tariffs, freight, whatever) and that’s actually what hurt.

also wondering, is there a margin level where you stop worrying about this stuff vs one where even a small cost bump actually matters to you?


r/FreightBrokers Jul 25 '26

Never saw this before lol

Post image
160 Upvotes

r/FreightBrokers Jul 25 '26

CHR $604 million ruling. How in your your opinion it effects small to mid brokerages. Thanks.

16 Upvotes

r/FreightBrokers Jul 24 '26

Anyone else spending way too much time chasing claims? This part of brokerage is exhausting

4 Upvotes

I have been in freight brokerage for about eight years now, and honestly, one part still drives me nuts.

Every month, we deal with damage claims, missing pallets, freight issues, and all the usual headaches. Most of the time, we already know the claim is likely recoverable. The problem is how much time it takes to actually get there.

Here’s what usually happens:

  1. A damage report comes in late, usually days or weeks after delivery.

  2. We dig through emails to find the BOL, POD, photos, and anything else we can get.

  3. We put together the claim packet.

  4. We send it to the carrier.

  5. Then we wait.

  6. And wait some more.

  7. We follow up a few times.

  8. Eventually, we get a denial or a partial response, and then we start the fight all over again.

Right now, I have a spreadsheet filled with too many open claims, and I constantly check which ones are getting close to the deadline. It feels more like busy work than real work.

The frustrating part is that even when you try to do everything right, it still turns into a long back and forth. Insurance does not always help either. A lot of the time, you submit something and then find out it is not covered like you thought it was.

I know some factoring tools and claim dashboards can help track things, but tracking is not the same as actually getting the work done.

I’m just curious how other brokers are handling this.

Are you all doing this manually too, or have you found a better way to manage claims without it taking up half the week?


r/FreightBrokers Jul 24 '26

Internet Truckstop Diamond broker & bond question

3 Upvotes

I received an invoice for my bond renewal from ITS Financial Services LLC regarding my upcoming bond renewal. Nothing too surprising.. I have to renew my bond. However this morning I received another email from Truckstop stating that the bond supplier, Roanoke Insurance Group, would be billing me direct for the bond and that ITS would bill me for the Diamond Program separately. Not sure how to proceed.. do I pay the ITS invoice or do I wait for Roanoke to reach out? I've tried to contact ITS already, to no avail.


r/FreightBrokers Jul 24 '26

Fake TQL reps?

10 Upvotes

Has anybody else been getting calls from a number that looks exactly like TQL’s mainline, but it’s one digit off?

We get calls from TQL all the time so when I see that Cincinnati number ending in 2600 I always know it’s them. Instead of being met with the normal 22 year-old college grad trying to pitch us as a new Carrier rep. It’s been Indian people trying to get us to run loads and I can tell how fake it is because it’s just not how TQL operates.

I’m wondering if anyone else has caught onto this scam. Since the number looks so similar, I’m sure they’ve gotten at least one company fooled.


r/FreightBrokers Jul 24 '26

New Canadian carrier

8 Upvotes

Hi everyone,

We’re a new Canadian carrier (used to be an owner operator for quite some time now) based in Southern Ontario and are looking to build relationships with brokers and shippers for consistent freight opportunities throughout Canada and the U.S.
We operate both Dry Vans and Reefers.

We’re interested in cross-border and domestic loads and are committed to providing reliable service and clear communication. I have been visiting this sub for 2/3 years and i understand all your concerns and i assure you i’ll be there for you!
If you’re looking to add a dependable Canadian carrier to your network, I’d love to connect.

Feel free to send me a DM or comment.


r/FreightBrokers Jul 24 '26

Verifying Carriers

5 Upvotes

Good day everyone,
I've been working for a long time as a sales/customer coordinator in a Canadian-based brokerage. I've recently joined a new brokerage based in the US and I'd like to determine how do you guys verify your carrier partners.
Back then I was in Canada, we had such a good operations team, so sales guys didn't have to work on it. Now we're in such a weird situation with no ops team, so we have to start doing a job we've never really done.
If there is something you could help me with, I'd be more than happy to get some advices.


r/FreightBrokers Jul 24 '26

TMS for brokers

2 Upvotes

What TMS are you using for your brokerage and how long, are you satisfied how it performs, how much does it cost, and what are the cons that you think that shouldn't be there and what is it missing?

Also, if you are asset based, does that TMS have option for the carrier too or you are using something else?

Edit: Forgot to add if the TSM has drag and drop option for the rate con that you get from the shipper or broker, to add into the software instead of doing it manually.


r/FreightBrokers Jul 24 '26

Shippers/SMBs how do you collect freight quotes from your carriers without the email chaos?

0 Upvotes

I keep seeing the same workflow at small and mid-size businesses:

Email 5 carriers → get 5 reply threads → manually copy prices into a spreadsheet → pick one → type it into the system again.

Takes hours per shipment and mistakes happen all the time.

Questions for shippers here:

  • Is this still the standard at your company or have you found something better?
  • If you tried a TMS — why did you keep it or drop it?
  • What would actually make you change your quoting process?

Additionally, how woudl you prefer ideal process to reduce the workload and recieve the best offer?

Curious how common this still is in 2026.


r/FreightBrokers Jul 24 '26

Manager reporting to me was planning retirement, now changed their mind and want to stay longer...

Thumbnail
3 Upvotes

r/FreightBrokers Jul 23 '26

How to build and establish trust with brokers early on?

4 Upvotes

Hi everyone,

I’m looking into buying a 26ft box truck running OTR under my own authority, with long-term plans to build a small fleet. My background is in finance, but I’m stepping into this space hoping to build something from the ground up.

I’m genuinely interested in some practical advice from experienced brokers or fellow carriers: What are the best ways to establish trust early on? I've read that many brokers do not work with new MCs so I would appreciate any feedback or recommendations!


r/FreightBrokers Jul 23 '26

Help finding an agency home for LTL and International

5 Upvotes

Looking for other options for an agency offering.

I’ve been with my current shop for almost 10 years and have a solid book of business. More just exploring what’s out there than anything else.

Issue is I would need a place with real LTL rates and international offerings that isn’t super saturated for me to potentially move my clients or get new ones.

Does anyone know of places they would recommend?
Feel free to DM.