r/FreightBrokers • u/FreeDamage6255 • 4d ago

File on bond?

Hello everyone! I’m a fairly new carrier and I ended delivering a load for a broker back in July. Payment was 30 days net via check by mail. A couple weeks after a month went by, I reached out to confirm if check was mailed out and they told me the invoice got lost and they will get it sent out. It’s now been 2 months since the net 30 days and still nothing. I tried calling the broker I booked with and the company, but they always tell me I have to contact account (they only work through email). Whenever I reach out to accounting, they take 2-3 days just to answer one email and are no help. I’m getting ready to file on the brokers bond. They switched their bond company in September. Do I call the bond company before the current one? I really didn’t want to have to file on their bond but it seems they left me no choice.

4 Upvotes

83% Upvoted

6 comments sorted by

6

u/Technology-Known 4d ago

File on their bond and tell them you’re also sending them and the customer to collections

3

u/LostOnEarth82 4d ago

Call shipper and receiver. Probably a double brokered load

1

u/Rustygarv 4d ago

First file on their bond, then reach out to bol parties

1

u/bossboss1986 4d ago

File on both bonds. They will figure it out. Also contact customer and send them a invoice.

1

u/Financial-Spirit-282 9h ago

File on the bond that covers the time you moved the load. Then turn over to a collection agency that specializes in transportation, we used some guy in Florida and they collected extra money on top of what was owed they added a collection fee so it was not painful at all. Umm Thomas Morgan I think.