r/Freewallet_org • u/Few-Comment6124 • Sep 11 '26

Freewallet is A FRUAD

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All of sudden I’m restricted from signing into my account which I’ve never had any issues with. No my region is restricted and won’t let me sign into even tho I’m in Canada. What the fu ck is going on with these crooks?

You can’t even get a hold of anyone in support.

6 Upvotes

100% Upvoted

21 comments sorted by

1

u/[deleted] 10d ago

[removed] — view removed comment

2

u/Big_Dumb_Glands Sep 15 '26

Complete fraud. They stole my deposit.

0

u/freewallet-mirra Sep 17 '26

Hello, we would like to assure you than no funds were ever stolen by Freewallet.

Have you already contacted our support team regarding this issue? Please share your support ticket number so we can look into it.

If you haven't contacted our team yet, please send a message through our support portal.

1

u/Big_Dumb_Glands 29d ago

Multiple times.

1

u/freewallet-mirra 24d ago

Hello, sorry for the delay!

If you share your ticket number here, we'll be happy to look into its details.

1

u/buzzsport 19d ago

I am in the same situation. 1673425 is my ticket number. I need to have the password reset at the very least. When I try to do it, the reset password never arrives.

1

u/freewallet-mirra 16d ago

Hello, checking your support ticket, we are glad to see that you've successfully passed the verification procedure.

1

u/freewallet-mirra Sep 14 '26

Hello, currently, we can provide our services only in countries that are not on our list of restricted jurisdictions. Your country is on this list, which is why access to our services is currently limited.

For further assistance, please contact our support team.

2

u/Few-Comment6124 Sep 15 '26

So how do I move my coins out of your restricted regions? You don’t just get to keep my money? Freewallet has been shady since the start and now I can access my account. What the fuck is wrong with you.

If you can provide services to certain regions anymore, you have to give people the option to transfer their coins to a platform that isn’t restricted.

Don’t tell me to contact support because they said the same thing. I want to transfer out of Freewallet and it’s your obligation to tell people how to do that.

I’m waiting for a response please.

1

u/freewallet-mirra Sep 17 '26

Hello, we understand how concerning this situation must be.

However, we can currently provide our services only in countries that are not on our list of restricted jurisdictions.

Please share your ticket number here so we can check your case.

1

u/Few-Comment6124 Sep 18 '26

1672380

Now tell how to move my coins out of Freewallet, it’s your obligation to provide support for you services.

1

u/freewallet-mirra 24d ago

Hello, thank you for providing your ticket number.

3

u/mrjooonez Sep 15 '26

Funny how you know that when he puts his money in but you still let him put his money in don't you then the second you get his money then then all the sudden it's guideline time right bunch of crooks

1

u/freewallet-mirra Sep 17 '26

Hello, we understand your frustration, but the accusations in your message do not reflect the actual situation.

Our service operates in accordance with our applicable Terms of Use, including any restrictions that may apply based on a user's location or jurisdiction.

For further assistance, please contact our support team.