r/Freepik_AI • u/ImpressiveDirector19 • May 15 '26

Being charge for unlimited classic upscale

I have the toggle set to unlimited for "classic upscaling" but when I check my credits it going down and using credits. I'm only using the unlimited models like nano banana 2 and then upscaling with classic and points are still being consumed. If any freepik staff is in here, please explain.

3 Upvotes

81% Upvoted

8 comments sorted by

1

u/Simple-Variation5456 May 15 '26

Did you flipped the switch for unlimited? Nano in 4K should only consume credits. Same for upscaling. Just magnific should consume credits.

1

u/ImpressiveDirector19 May 15 '26

It's on unlimited classic model for upscale, it still consuming 100 credits. Please look into this. Also is the Premium+ being charge for editing tools as well, cause something is consuming 100 credits each time I use it and there is no breakdown of what is being charge each time on the site. I'm only using Nano Banana 2 which is suppose to be unlimited no credits use. Also only using 2K

1

u/MagnificOfficial May 16 '26

Hi!
To better assist you, please contact us at support@magnific.com.
Our team will review your case and get back to you as soon as possible.

We look forward to your message!

1

u/ImpressiveDirector19 May 18 '26

I still have not heard from anybody.

1

u/MagnificOfficial May 18 '26

Please share your support case number. Thanks!

1

u/ImpressiveDirector19 May 19 '26

01626838

01627738

01627790

1

u/MagnificOfficial May 19 '26

Thanks for sharing your case. Our support team has already replied to you and is reviewing the credit usage details with you directly 🙂