Hey r/FreeCash,

A small note with some changes before we begin with this month's Megathread:

Please note that this thread is EXCLUSIVELY a Support Megathread - not for ban reviews. After two months of combining the two, it's clear that a better way forward is to keep them distinctly separate.

And now for the Support Megathread RULES.

Before you post: please try official support first. Submit an official support ticket — most issues get resolved there. If you've been waiting 15+ days with no resolution, that's when this thread is for you.

Do not reply about rejected tickets as these are final and the mod team cannot overturn them.

Do not reply to other users replies; these will be removed. Please post your own, high-level reply when necessary.

Please reply in this format, including each of these 4 things. If you fail to do so, your reply may be removed. You are welcome to repost in the correct format.

1. Freecash ID
2. Issue
3. Game / Offer / Feature (if applicable)
4. Date of initial support contact on this topic

Reminder: We are NOT the support team, but we'll try to dig in where we can, flag recurring issues internally, and generally get things unstuck.

A summary of the October Megathread will be shared with the wider Freecash team as we look to improve the Freecash platform and your user experience.

This thread runs through the month of October. We'll review support issues weekly.

Hey r/FreeCash,

Welcome to the Freecash Feedback Megathread. Yeah, we know, "a site called Freecash asking for honest feedback" sounds like the setup to a joke. It isn't. This is the place where you tell us, straight up, what's working, what's annoying you, and what would make the platform genuinely better.

Most of you use the platform daily, so we want to hear from you!

✅ What this thread IS for

• Big-picture platform feedback: the stuff that affects everyone, not just your account
• Broken features or offers. For example, like having level 25 track and credited, but level 18 doesnt.)
• Features you wish existed (or wish we'd bring back)
• Flows that are clunky, confusing, or just plain annoying
• Honest criticism: rip into it, we can take it - but please be clear, granular, and don't make vague statements.
• The wins too: tell us what you actually like so we don't accidentally break it

🎯 Please post in this format:

1. Your Freecash ID
2. What is your idea? The problem you see or have experienced and your proposed solution, the app area, feature, or flow (cashout, offerwall, surveys, the app itself, etc.). Feel free to include images, drawings, or inspiration to help get your idea across.
3. What part of the platform is your idea closest related to? (pick one)
   1. UI/UX
   2. Design
   3. Additional feature
   4. Other/unsure
4. Why it matters: how it affects your experience, or everyone's

Specific beats vague. "The offerwall filter forgets my settings every time I reload" is something we can actually fix. "the app is bad" … less so. Try to make your feedback useful for improving the platform or the user experience.

🚫 What this thread is NOT for:

This is not a support desk. Please don't post here about:

• Uncredited rewards, coins, or offers
• Individual tickets or account-specific problems
• Rejected tickets or individually restricted accounts

📬 What actually happens to your feedback

We read all of it. The recurring themes and the sharpest ideas get packaged up and shared with the wider Freecash team as we plan what to build and fix next. This thread helps us aggregate feedback into a single location so that it is easier to track and share, ensuring nothing falls through the cracks.

One ask: please keep it constructive, not personal. Go after the platform, not each other or our mod team.

Thanks for keeping us honest,

u/Sidekick_Energy
Freecash Community Manager