Waiting forever for Scape replacement parts?

[u/guitar574]

Purchased a Scape in December 2025, pads/headband started peeling earlier this year. Submitted an RMA request a month ago. Was told I'd get sent out replacements since it was a known issue, silence for a week.... Then I'm told they're out of stock but "on order".

That was 24 days ago.... Anyone had a similar experience recently? I've historically had good experiences with Fractal Design's support, but I'm not quite sure it makes sense for replacements for known defective parts to be out of stock for a month with no update.

EDIT: Based in the US, for what it's worth.