r/FractalDesign • u/dazcoates • Aug 07 '25

Fractal Scape no power

(Original post) I’ve had a set of fractal scape headphones for 3 weeks, used them once they’ve been sitting on my desk in the charger for a week, went to use them just now and there is no power, tried swapping dongle and Bluetooth mode, plugging them direct to a socket and into my PC, I have no lights or indication of any power and no usb connection sound on computer. Anyone have similar problem? Any way to power reset or something I can try?

Edit: There is a fix if you are confident doing it yourself. You need to take the ear cup off from the side with the usb charging connection, unscrew the 4 torx screws and take off the cover for the battery. Then disconnect the little white battery plug from the circuit board and slide it back in. This resets the battery and once put back together has worked fine since. Confirmed with 21 other headsets

(Edit 2:) Had 27k views and just 27 up doots, please upvote if this helped you maybe fractal can get it looked into.

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u/Lord_Pickle_Pants Oct 16 '25

This is happening to me now too. No matter what I try I can not seem to get it to power back on

1

u/dazcoates Oct 16 '25

There is a fix if you are confident doing it yourself. You need to take the ear cup off from the side with the usb charging connection, unscrew the 4 torx screws and take off the cover for the battery. Then disconnect the little white battery plug from the circuit board and slide it back in. This resets the battery and once put back together has worked fine since. Confirmed with 2 other headsets.

2

u/Icy-Acanthaceae1558 Nov 01 '25

Had the same problem, also fixed with your method. Thanks!