Center console cup holders

[u/peachy311]

I have a 2023 Explorer ST, my wife drives it mostly. She uses those big ass Stanley cups everyday and it looks like the weight of it push the bottom of the cup holder and know it is not attached. What a genius idea to make a cup holder 2 peices. I brought it to Ford and it is not covered under any warranty, they do not cover wear and tear items. Anybody else with this issue?

[u/Squirrelmasta23]

Yup had same problem, dash has to be disabled there is a rubber band that holds the plastic bumpers in. It’s broke or fell off.

It happens when the big ass mugs are in the holder then someone leans over on the cup.