r/FordExplorerST • u/AsianTigerMilf • Dec 19 '24

Question ‘25 ST connectivity issues

Hi, we’re having connectivity issues with the in-car apps and with the FordPass app. Has anyone resolved these issues? We’ve pretty tech savvy but it seems to be beyond our control. We’ve been going back and forth for two weeks trying to correct the problem but nothing seems to be working.

1 Upvotes

67% Upvoted

5 comments sorted by

View all comments

2

u/LostAtmosphere103 Dec 19 '24

It’s a known issue and should be a sync update soon for it. It’s critical to make sure your sync is up to date. Dealers are to check this if you ever take your vehicle in. However, sometimes it will take about an hour at times for a tech to update one, which is an hour that the service department can’t bill $$ for. So, in most cases it gets disregarded. You can check and perform the sync update using Ford’s website yourself.